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Building a Diverse, Resilient Team to Enhance Effectiveness

Building a Diverse, Resilient Team to Enhance Effectiveness

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Frank Costa, President, Nexgen Protection Services

 

Resilient teams possess four key traits that contribute to their success: collaboration, diverse skill sets, camaraderie, and positivity.

In today’s fast-paced and ever-changing business landscape, resilience is essential. It is the ability to respond to events or crises in a coordinated manner, minimizing damage and enabling a sustainable path forward. And it all starts with building resilient teams.

These teams are prepared to navigate disruptive events—or a series of events—with cohesion and precision. As a result, when they emerge on the other side, the need for damage control is minimal, and resuming operations and returning to business as usual is both straightforward and sustainable. That’s the goal.

Don’t avoid conflict—tackle it head-on. Even if it’s as subtle as a silent expression in a meeting, leave no stone unturned when it comes to gauging your team’s sentiments and perspectives. Build a culture of transparency and honesty, and make sure to listen to your people.

 

SOURCE: 

Horton, M. Building organizational resilience for sustainable success, Security Magazine, 10/03/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Breaking Through to Better Communication During De-Escalation

Deescalation & Conflict Resolution: Strategies for a Secure Workplace

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Frank Costa, President Nexgen Protection Services – 

Ensuring a secure and harmonious workplace involves effectively managing conflicts and potential violence. This is where the concepts of de-escalation and conflict intervention become essential tools for promoting safety and preventing workplace violence.

Focus is on the identification and management of aggressive behaviors and empowering employees to respond to those behaviors in a way that minimizes the risk of injury—whether psychological, social, or physical—to the person in crisis or the staff.

 

Utilize these three non-content elements to create comfort in a stressful situation – 

Tone of voice. 

If what you say doesn’t match how you say it, trust is lost. Adopting a soft, quiet tone of voice helps quiet people down to ensure they can hear you. 

Proximity. 

During de-escalation, responders tend to come closer to the individual in distress to try and influence them. Give the individual in crisis the space they need to feel safe. Sometimes even miming touching the person on the upper arm can signal support and safety.

Space to vent. 

Although safety must always come first, the best conversations take place with comfort for both parties, and if someone is not comfortable, it is important that we give them some room to get that discomfort out of the way.

SOURCE: 

Meyer, C. Breaking Through to Better Communication During De-Escalation, 11/1/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Diversity & Inclusion In the Workplace – Fostering Understanding and Fairness

Diversity & Inclusion In the Workplace – Fostering Understanding and Fairness

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Frank Costa, President Nexgen Protection Services – 

Federal laws prohibit discrimination based on characteristics like race, sex, religion, and disability. Promoting diversity and inclusion in the workplace encourages innovation, improves morale, and helps attract top talent. Training on bias, cultural differences, and inclusivity helps employees understand and respect their coworkers’ diverse backgrounds.

 

To foster diversity and inclusion in the workplace:

  1. Foster supportive dialogues.
    Encourage your employees to be vulnerable and honest. Don’t pretend that it’s all business as usual in the face of major political events. Instead, set up open, empathetic spaces for people to process and come together.

  2. Reaffirm your commitment to your values.
    Many company leaders talk about diversity, equity, and inclusion, but this is a chance to live up to your commitments and make sure your actions match your words. Take a moment to let your employees know that no matter what’s happening outside company walls, within them, your leaders are committed to fostering safe, inclusive environments where all employees feel empowered to be their best selves and do their best work.

  3. Train everyone in inclusion.
    Make sure all of your team members—not just people leaders, but also more junior employees and individual contributors—understand what it means to foster an inclusive environment and are clear on the role they play in doing so. Provide training and resources that give employees the skills to practice inclusivity at work.

 

SOURCE: 

Ruiz, V. B3 Essential Employee Trainings For Your Company Curriculum, 10/7/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Why Local Businesses Should Build Strong Relationships with Law Enforcement

Why Local Businesses Should Build Strong Relationships with Law Enforcement

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Frank Costa, President Nexgen Protection Services – 

Building strong relationships with law enforcement has always been crucial to a successful loss prevention program. Historically, the relationship between retail stores and local law enforcement has been a part of both community safety and retail performance, reinforcing the critical elements of security and well-being.

Trust and respect are essential, along with a general understanding of how we can work together to keep our communities safe and our businesses successful.

SOURCE: 

Brittain, J. Fostering Next-Level Partnerships That Make a Difference, Loss Prevention Magazine, 11/20/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Today's integrated technologies are transforming school safety approaches, enabling districts of all sizes to implement effective, scalable security solutions.

Integrated Technologies are Transforming School Safety

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Frank Costa, President Nexgen Protection Services – 

 

An active shooter situation is often cited as being extremely rare among school violence incidents in our country. Nevertheless, when one occurs, it’s always devastating, often unpredictable, and evolves quickly. Whether at a school, a house of worship, or anywhere for that matter, one is still too many.

Today’s integrated technologies are transforming school safety approaches, enabling districts of all sizes to implement effective, scalable security solutions. These systems address unique local needs and facilitate compliance with emerging legislation. By leveraging the power of interconnected systems and devices, real-time communication, and data insights, schools can create a flexible and responsive security infrastructure that is efficient and effective.

SOURCE: 

Securing K-12 Schools From the Inside Out. Security Today, August 2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

This new legislation, effective July 1, 2024, mandates all employers establish, implement, and maintain an effective Workplace Violence Prevention Plan (WVPP).

Developing an effective anti-violence policy is a cornerstone of any prevention program.

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Frank Costa, President Nexgen Protection Services – 

In response to increasing concerns over workplace safety, California’s Governor Gavin Newsom signed Senate Bill 553 (SB 553) into law, a significant step towards ensuring a safer work environment for all employees. 

This new legislation, effective July 1, 2024, mandates all employers establish, implement, and maintain an effective Workplace Violence Prevention Plan (WVPP). SB 553 underscores the state’s commitment to enhancing workplace safety by requiring employers to proactively address and mitigate the risks associated with workplace violence.

Preventing a case of violence happening at the workplace is objective. Devising an effective anti-violence policy is a cornerstone of any prevention program. Don’t make the mistake of formulating violence prevention program without due deliberations in risk evaluation.

Nexgen Protection Services can help you in devising a prevention policy after thorough risk assessment.

 

SOURCE: 

Saquella, A., Creating a safer workplace: California Senate Bill 553 becomes law, Security Today. 07.25.2024. 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Holy places, shrines, cathedrals, synagogues, mosques, megachurches and schools are no longer safe. Nothing seems to be sacred.

Houses of worship are now targets of vandalism, theft and attacks.

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Frank Costa, President Nexgen Protection Services – 

Holy places, shrines, cathedrals, synagogues, mosques, megachurches and schools are no longer safe. Nothing seems to be sacred.

Antisemitism has skyrocketed over the past few years. Bigotry continues toward followers of Islam. Conflicts between spiritual beliefs and mainstream culture have also created tension.

Many are assessing their security needs to ensure that the congregation has peace of mind. In doing so they can continue to learn, reflect, pray and celebrate in safety and comfort.

 

SOURCE: 

Omnert, D., In the Spirit of Security, Security Today. 07.31.2023. 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

DEI Drives Innovation, Engagement, Energizing Performance Excellence

DEI Drives Innovation, Engagement, Energizing Performance Excellence

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Frank Costa, President Nexgen Protection Services – 

No doubt, there is a clear correlation between diverse, inclusive workforces and enhanced business performance. The transformative power of DEI initiatives fosters a more diverse and resilient workforce.

SOURCE: 

Bosch, Rodney, “Making The Business Case for Diversity Equity and Inclusion.” SD Magazine, 03/04/2024.

https://www.sdmmag.com/articles/102881-making-the-business-case-for-diversity-equity-and-inclusion

#protectionservices #securitystandards #DEI #diversity #equality #inclusion