Entries by Andrew Ciccone

Plan Ahead for a Safe Fourth

As the Fourth of July approaches, now is the time to think about safety, preparation, and professional security coverage. By Frank Costa, President, Nexgen Protection Services Holiday celebrations, private parties, corporate events, and community gatherings often bring larger crowds, increased traffic, and unique safety challenges. Planning ahead with a visible security presence can help deter […]

Prevention Starts with Presence

Routine security walkthroughs are one of the most effective ways hospitals can identify risks before they become incidents. By Frank Costa, President, Nexgen Protection Services Regular patrols and environmental assessments help security professionals detect safety hazards, recognize behavioral concerns, verify that protective measures are functioning, and strengthen communication with hospital staff. This proactive approach improves […]

Force Is the Last Option

In executive protection and security services, the best outcome is resolving an incident without force. By Frank Costa, President, Nexgen Protection Services A TASER® is a last-resort tool, used only when verbal de-escalation has failed and the circumstances justify its deployment under policy and the law. The objective is to safely stop an imminent threat […]

People Make the Difference

In injury fraud investigations, success isn’t just about surveillance, policy, or technology—it’s about people. By Frank Costa, President, Nexgen Protection Services Documenting workers’ compensation fraud requires technical expertise, patience, and attention to detail. But equally important is the ability to communicate professionally with clients, collaborate with team members, and present objective, fact-based findings. The strongest […]

People First: The Foundation of Security

Security is often described as a combination of people, policy, and technology. While all three are essential, people remain the most critical element. Frank Costa, President, Nexgen Protection Services The best technology and strongest policies can only succeed when people communicate effectively, build trust, and work together. Technical expertise is important, but so are empathy, […]

Security That Builds Trust

Frank Costa, President, Nexgen Protection Services Trust. True security is not defined by presence alone—it is defined by professionalism, reliability, rapid response, and the consistent confidence that people, property, and operations are protected at all times. In today’s environment, effective security requires trained personnel who understand that every patrol, inspection, and interaction plays a role […]

De-Escalation Saves Lives

By Frank Costa, President, Nexgen Protection Services In healthcare environments, “Code White” is a term staff use when calling for assistance during incidents involving aggressive patients or residents. These situations require more than a rapid response—they require professionalism, emotional intelligence, and a strong focus on de-escalation. Regardless of the reason a security team is called, […]

Protect Our Elderly Community

By Frank Costa, President, Nexgen Protection Services Nexgen Protection urges all community members to take extra precautions in protecting elderly family members, who are often among the most vulnerable during emergencies and targeted incidents. Community safety is strengthened when awareness, preparation, and communication are prioritized at the household level. Simple, proactive measures can significantly reduce […]

New Executive Protection Standard

By Frank Costa, President, Nexgen Protection Services SIS International has introduced a groundbreaking executive protection standard designed to address the growing complexity and sophistication of threats facing today’s corporate leaders. As risks continue to evolve across physical, digital, and reputational domains, security professionals must operate within a clear, consistent, and highly disciplined framework. This new […]

Trusted Protection Authority

By Frank Costa, President, Nexgen Protection Services In an environment where risk is constantly evolving, effective security requires more than presence—it demands intelligence, technology, and highly trained professionals working together with precision and purpose. Modern protection is built on proactive threat identification and tailored risk mitigation strategies. By combining situational intelligence with advanced security tools […]