Entries by Andrew Ciccone

Small Thefts. Big Impact.

In retail, it’s easy to underestimate thefts involving items under $50. Individually, they may seem minor—but when these incidents happen daily, the losses quietly compound into thousands of dollars each year. This type of shrink is often the hardest to spot because it blends into normal operations. Over time, it erodes margins, affects inventory accuracy, […]

The Growing Role of Virtual Reality in Retail Security & Training

Virtual reality (VR) is gaining momentum in retail security—not just for immersive customer experiences, but also for employee training and loss prevention. VR allows staff and security teams to practice real-world scenarios in a controlled, risk-free environment, improving awareness, decision-making, and response times. For loss prevention, VR training can simulate: • Suspicious behavior recognition • […]

Loss Prevention: Early Red Flags Stop Theft Before It Happens

By Frank Costa, President, Nexgen Protection Services – Retail Loss Prevention In retail environments, theft often starts with small, observable behaviors. One of the most common patterns? Individuals who avoid eye contact, linger without purpose, or position themselves in blind spots where visibility is limited. These behaviors are early red flags—not proof of theft, but […]

Protecting Profits & Enhancing Customer Experience in Retail

Electronics are among the most targeted items in retail theft because of their high resale value and demand. These products can represent some of the most costly losses a store can face when stolen. By Frank Costa, President, Nexgen Protection Services- Retail Theft  That’s why effective loss prevention training is so important. At Nexgen Protection […]

Early Action Makes the Difference in Retail Loss Prevention

When store staff report suspicious behavior early, outcomes change—for the better. Frank Costa, President, Nexgen Protection Services — Los Prevention In a recent incident, store employees noticed unusual activity and immediately contacted our security team. Because of the fast response, our guard was able to intervene before the individual exited the store with unpaid merchandise. […]

Focused Insights: Narrowing the Scope in Geopolitical Intelligence

By Frank Costa, President, Nexgen Protection Services In today’s complex global landscape, organizations face a constant stream of geopolitical information — from emerging conflicts and sanctions to supply chain disruptions and regulatory changes. One of the main challenges in geopolitical intelligence and resilience is determining which factors will have the most impact on your organization. […]

AI-Powered Attacks Meet Faster Defenses: How Organizations Are Closing Critical Vulnerabilities

By Frank Costa, President, Nexgen Protection Services Attackers are leveraging AI to weaponize old vulnerabilities, turning previously known weaknesses into immediate threats. Meanwhile, security teams face expanding attack surfaces and increasingly limited resources. The stakes have never been higher. AI-Powered —  The latest Intruder 2025 Exposure Management Index provides insights from over 3,000 organizations, revealing […]

Closing the Influence Gap: Why Security Professionals Must Be Heard

By Frank Costa, President, Nexgen Protection Services New research highlights a concerning trend: security professionals often lack the influence they need, and many organizations are struggling to perform even the most basic security risk management functions effectively. (ISACA, 2025) For enterprises navigating increasingly complex threat landscapes, this is a critical wake-up call. Without strong influence […]

Securing the Supply Chain: Strengthen Your Enterprise from Every Angle

By Frank Costa, President, Nexgen Protection Services Is your enterprise a fortress with the back door left wide open? With supply chain attacks rising 68% last year, your trusted vendors — the very partners you rely on — may be your biggest vulnerability. (Verizon, 2024) Enter Cyber Supply Chain Risk Management (C-SCRM): a proactive approach […]

Turning Intelligence Into Action — How CSOs Can Drive Smarter Risk Management

By Frank Costa, President, Nexgen Protection Services In today’s complex business environment, Chief Security Officers (CSOs) face a growing array of challenges: emerging threats, competing priorities, and rapidly evolving operational landscapes. Research abounds on these risks, but how can CSOs transform information into actionable strategies that drive both security and business outcomes? Leverage Threat Intelligence […]