Entries by Andrew Ciccone

Security Starts Before an Incident

The best time to identify a security vulnerability is before it becomes an incident. By Frank Costa, President, Nexgen Protection Services Take a moment to assess the areas around your property that could create exposure: Entrances and access points Windows and secondary entryways Parking lots and perimeter areas Service doors and restricted spaces Poorly lit […]

Does Your Property Have the Right Security?

Every property has different risks, vulnerabilities, and security requirements. A one-size-fits-all approach may leave important gaps in protection. By Frank Costa, President, Nexgen Protection Services At Nexgen Protection Services, we help businesses evaluate their premises, identify potential vulnerabilities, and determine security measures appropriate for their specific needs. From security guards  and patrols to visible security […]

Four Insider Threats Security Officers Should Know

Not every insider threat looks the same. By Frank Costa, President, Nexgen Protection Services Security officers should understand that threats can come from intentional actions, mistakes, outside influence, or collaboration. Four common types of insider threats include: 1️⃣ Malicious Insider — deliberately misuses access or information. 2️⃣ Careless Insider — creates risk through negligence or […]

Fraud Prevention Starts With Awareness

By Frank Costa, President, Nexgen Protection Services Fraud can impact more than a company’s bottom line—it can affect employees, customers, operations, and trust. Protection and security professionals play an important role in prevention. By staying alert to unusual behavior, policy violations, access anomalies, and other warning signs, security officers can help identify potential risks before […]

When Security Teams Feel Safe to Speak Up

By Frank Costa, President, Nexgen Protection Services Security officers, controllers, and analysts are often the first to spot a vulnerability, suspicious behavior, or emerging threat. But if they don’t feel safe raising concerns, critical intelligence can be lost. Google’s Project Aristotle identified psychological safety as a key factor associated with effective teams—creating an environment where […]

Understanding the Mind of a Shoplifter

Frank Costa, President, Nexgen Protection Services Shoplifting isn’t always about financial need. Research suggests that opportunity, impulsivity, perceived risk, and situational factors can influence theft behavior. For protection security professionals, understanding these factors can improve prevention without relying solely on confrontation. Vigilant observation, visible security presence, effective customer-service engagement, and well-designed loss-prevention procedures can help […]

Skills That Strengthen Retail Security

Four decades on the front lines of retail security offer more than experience—they reveal the skills that help mitigate threats before they escalate. Frank Costa, President, Nexgen Protection Services Mike Lamb’s career highlights the importance of combining situational awareness, investigative expertise, communication, technology, and sound decision-making to address evolving retail security challenges. Effective security professionals […]

Executive Protection Is Becoming Intelligence-Driven

Executive protection is no longer simply about responding when a threat emerges. The evolving threat landscape is shifting the mission toward intelligence-driven protection. By Frank Costa, President, Nexgen Protection Services Executives, high-profile individuals and their families face increasingly complex risks spanning physical security, digital threats, stalking, workplace violence and targeted harassment. Protective intelligence allows security […]

Turning Security Alerts Into Action

Modern security systems can generate thousands of security alerts every day—but more data doesn’t automatically mean better protection. By Frank Costa, President, Nexgen Protection Services Security professionals must determine which alerts represent genuine threats, validate the information and prioritize the incidents requiring immediate attention. The challenge is separating meaningful signals from the noise before risk […]

Security Protection Can Help Stop Car Theft

Car theft is evolving. Across the Tri-State area, law enforcement is warning drivers about criminals using electronic key-programming devices to gain access to vehicles and, in some cases, steal them. By Frank Costa, President, Nexgen Protection Services This is where proactive security protection can make a difference. Layered measures such as vehicle tracking, surveillance, controlled […]