Entries by Andrew Ciccone

Back-to-School Season Brings New Security Risks

As millions of Americans prepare for back-to-school shopping and campus move-in season, a significant safety gap is emerging. By Frank Costa, President, Nexgen Protection Services Crowded retail environments, busy campuses, increased traffic and large volumes of personal property create additional opportunities for theft, fraud and other security concerns. For retailers, schools and security professionals, preparation […]

AI Is Transforming Security Protection

Artificial intelligence has moved beyond experimentation and is becoming a foundational tool for modern security protection. By Frank Costa, President, Nexgen Protection Services From threat detection and video analytics to behavioral monitoring, investigations and predictive risk assessment, AI is helping security professionals process more information and identify potential threats faster. The opportunity is significant—but effective […]

AI Is Reshaping Digital Investigations

AI-assisted digital investigations are creating new opportunities to analyze information, identify patterns and expand investigative capacity—but speed must be matched by accountability. By Frank Costa, President, Nexgen Protection Services As organizations adopt AI tools, investigators need reliable methods to validate AI-generated findings, understand limitations and maintain appropriate governance throughout the investigative process. The objective isn’t […]

Global Fraud Is Becoming More Sophisticated

Fraud is no longer just a collection of isolated schemes. As technology makes fraud easier to scale, organized criminal networks are becoming increasingly sophisticated—and increasingly global. By Frank Costa, President, Nexgen Protection Services In the latest episode of Fraud Talk, ACFE’s Jason Zirkle, CFE, and Mason Wilder, CFE, examine INTERPOL’s Operation First Light 2026, highlighting […]

When Traditional Searches Come Up Empty

When conventional methods of locating a person fail, skip tracing searches can provide a critical next step. By Frank Costa, President, Nexgen Protection Services By combining investigative research, public records, databases and other lawful sources of information, skilled professionals can help identify current or updated contact and location information that may otherwise be difficult to […]

When the Facts Are Hard to Find

When critical facts are difficult to uncover, surveillance investigations can provide the clarity decision-makers need. By Frank Costa, President, Nexgen Protection Services Whether addressing suspected misconduct, fraud, liability concerns or other complex matters, properly conducted surveillance can help establish facts that may not be apparent through interviews, records or digital evidence alone. The value isn’t […]

Executive Protection Requires a 360° Approach

The threat environment facing executives and high-profile individuals is evolving—and the line between digital and physical threats is increasingly blurred. By Frank Costa, President, Nexgen Protection Services Recent incident analysis highlights continued targeting of executives, their families, residences and workplaces, alongside persistent stalking and residential security concerns. One critical lesson: online hostility can escalate quickly […]

AI Is Changing the Future of Loss Prevention

Loss prevention teams are facing more data, more video and increasingly complex investigations. AI-driven investigations and vision-enhanced workflows are helping professionals cut through that noise. By Frank Costa, President, Nexgen Protection Services By connecting video intelligence with transaction data, AI can help LP teams identify patterns, connect seemingly unrelated events and focus investigations where the […]

A Stronger Security Role for Hospitals

Hospital safety is changing—and so is the role of healthcare security professionals. Frank Costa, President, Nexgen Protection Services A new New York law grants qualified security officers at St. Peter’s Hospital, Samaritan Hospital and Albany Memorial Hospital expanded peace-officer authority. Officers can detain individuals suspected of offenses, remove trespassers, issue appearance tickets and hold individuals […]

Professionalism. Presence. Protection.

When safety matters, experience and professionalism make all the difference. Frank Costa, President, Nexgen Protection Services At Nexgen-Protection, our mission is to provide a strong, visible security presence while delivering exceptional service, reliability, and peace of mind. Effective security is more than responding to incidents—it is about preparation, awareness, prevention, and building trust. Our trained […]