Entries by Andrew Ciccone

Behind the Signal Leak: Vulnerabilities in High-Security Communication

Behind the Signal Leak By Frank Costa, President, Nexgen Protection Services In the realm of digital communication, Signal has long held the crown for privacy. Launched in 2014 by tech visionary Moxie Marlinspike, the app promised what many believed impossible: end-to-end encrypted conversations so secure, not even the NSA could pry them open. With over […]

Why Every Business Needs a Data Security Strategy

By Frank Costa, President, Nexgen Protection Services On the dark web, this kind of information is sold at a premium. Personally identifiable information (PII), credit card details, and healthcare records are particularly valuable. This is why every business, regardless of size or industry, must prioritize data security—the practice of protecting digital information throughout its lifecycle […]

Cargo Loss Prevention Starts with Business Unit Alignment

By Frank Costa, President, Nexgen Protection Services Effective cargo loss prevention begins with a strategic, business-aligned approach. Before any control measures can be put in place, companies must conduct a shortage control sufficiency review—a structured process that starts by identifying all areas where the business is exposed to potential shrink. Step One: Identify Shrink Exposure […]

Creating a Grocery Loss Prevention Strategy

By Frank Costa, President, Nexgen Protection Services Effective loss prevention in the grocery sector goes beyond deterring theft—it requires a comprehensive, data-driven strategy that minimizes shrink across all areas of the business. As grocery stores face unique challenges such as perishable inventory, high transaction volume, and broad employee access, a tailored approach is essential. Below […]

Loss Prevention Duties Include Collaboration with IT

By Frank Costa, President, Nexgen Protection Services Today, effective loss prevention increasingly depends on a close, collaborative relationship with IT. Traditionally, the loss prevention (LP) and information technology (IT) departments operated in separate spheres within the retail environment. But as security threats evolve and retail operations become more digitized, the line between these functions is […]

As Retail Theft Surges, Loss Prevention Becomes a Cornerstone of Store Operations

By Frank Costa, President, Nexgen Protection Services Retail theft is surging across the United States, forcing companies to reevaluate how they protect their assets, employees, and operations. As the scale and sophistication of retail crime grow, loss prevention has evolved from a behind-the-scenes function into a central pillar of store strategy. Loss Prevention Moves to […]

The Cost of Untrained Store Employees Stopping Shoplifters

By Frank Costa, President, Nexgen Protection Services In many states—including New Jersey—retailers are legally permitted to detain suspected shoplifters. However, this authority comes with serious responsibility. If you’re a store owner, manager, or loss prevention officer, and your store has a policy allowing detention of shoplifters, it is critical to establish clear guidelines and provide […]

Enhancing Retail Security with a Holistic Loss Prevention Strategy

By Frank Costa, President, Nexgen Protection Services A holistic loss prevention strategy combines cutting-edge technology with a strong culture of awareness and collaboration. The Role of Technology in Proactive Loss Prevention In today’s retail environment, adopting advanced technologies is essential to effective loss prevention. Modern tools such as AI-powered video monitoring systems do more than […]

What is a Loss Control Program, And Do I Need One?

By Frank Costa, President, Nexgen Protection Services A loss control program is a coordinated set of actions or practices that help locate and address potential risks for a business. The program could evaluate losses from employee theft, financial difficulties from claims or lawsuits, and other risks. A tailored loss control program reduces risk and mitigates […]