Entries by Andrew Ciccone

The Hidden Cost of Untrained Employees in Retail Security

Retail-Security. At Nexgen Protection Services, we understand that clear policies and comprehensive training are essential in preventing shoplifting effectively and safely. Loss Prevention Magazine highlights that untrained store employees attempting to stop shoplifters can create costly risks—both financially and legally. Investing in proper training not only protects your assets but also ensures the safety of […]

Protecting High-Value Electronics Without Disrupting Customer Experience

Electronics rank among the most expensive items stolen, with losses averaging $1,427 per incident (Loss Prevention Magazine, 2025). At Nexgen Protection Services, we specialize in monitoring high-risk products like electronics—balancing robust theft prevention with a seamless, friction-free experience for genuine customers. Our approach helps businesses reduce losses while maintaining the positive environment shoppers expect. Reference: […]

Think Cash Is Dead? Think Again.

By Frank Costa, President, Nexgen Protection Services Even in a world of mobile payments, 35% of the U.S. population remains unbanked or underbanked—relying heavily on cash (Loss Prevention Magazine, 2025). At Nexgen Protection Services, we help businesses stay prepared with cash security solutions, counterfeit detection, and risk mitigation strategies that protect every dollar. Cash is […]

Security & Facility Management: Aligning Priorities for Operational Excellence

At Nexgen Protection Services, we recognize that security professionals and facility managers are both essential to driving safe, efficient, and future-ready operations. Yet both roles often face competing priorities as organizations push for transformation and measurable outcomes. A recent article in Security Management Magazine highlights how collaboration between these teams can unlock more integrated, strategic […]

When Security Meets Storytelling: A New Era of Risk Communication

At Nexgen Protection Services, we believe that effective security today goes beyond physical protection—it demands strategic communication. Frank Costa, President, Nexgen Protection Services – why storytelling is critical to defusing the conflict.  Security and marketing leaders must work in tandem to anticipate risks, craft resilient narratives, and respond to breaches with clarity, speed, and credibility. […]

Security Under Fire: Preparedness is No Longer Optional

By Frank Costa, President, Nexgen Protection Services At Nexgen Protection Services, we know that active shooter threats demand more than awareness—they require a proactive, multi-layered response rooted in training, planning, and recovery. A recent article in Security Magazine, “Security Under Fire: Insights on Active Shooter Preparedness and Recovery,” offers critical insights for private-sector professionals on […]

What Does It Take to Secure Mission-Critical Events Under Public Scrutiny?

Frank Costa, President, Nexgen Protection Services From packed stadiums and international sports tournaments to high-profile live performances, today’s major events demand more than just crowd control—they require meticulous, multi-layered security strategy. Mission-critical to protecting stakeholders.  At Nexgen Protection Services we break down how layered planning, real-time intelligence sharing, and coordinated efforts between public and private […]

Security Threats – Gunman Breached One of NY’s Most Secure Skyscrapers

A shocking shooting at a Midtown Manhattan tower has exposed a harsh reality: eliminating threats is nearly impossible, even in one of New York’s most fortified workplaces. Despite high-level security measures, a lone gunman managed to breach the building’s defenses, raising serious concerns about the limitations of traditional security protocols. Frank Costa, President, Nexgen Protection […]

The Vital Five – 5 Key Mindset Shifts Loss Prevention Must Boost Security & Cut Losses

Frank Costa, President, Nexgen Protection Services The Vital Five (5) Organizational Mindsets: Awareness: Encouraging employees to stay vigilant and understand their role in preventing loss. LP teams can drive this through training and real-time alerts. Engagement: Moving beyond compliance to active participation in security efforts. Motivated employees are more likely to follow protocols and report […]

It’s Always Darkest Before the Dawn: Risk Mapping for Loss Prevention

The concept of risk mapping is an essential tool for retailers facing increasingly complex threats.  Frank Costa, President, Nexgen Protection Services Why Risk Mapping Matters As retail environments grow more dynamic, understanding where risks are most likely to occur is critical. Risk mapping involves creating a visual representation of potential hazards within stores, supply chains, […]