Entries by Andrew Ciccone

Retail Theft: Electronics Remain Among The Most Frequently Stolen And Costliest

November 29, 2025 in , , , /by

Frank Costa, President, Nexgen Protection Services Sources estimate the average retail theft incident carries a loss of approximately US $1,200. So how can retailers monitor high-risk products without introducing friction for legitimate customers? The key is combining smart, discreet loss-prevention technologies with thoughtful customer experience design. Real-time, location-aware monitoring Modern tools — such as RFID, […]

Supporting Employees After Critical Incidents

October 27, 2025 in , , , /by

By Frank Costa, President, Nexgen Protection Services After a violent incident, employees may experience trauma—but tools like Critical Incident Stress Management (CISM) can help them cope. Experts from the zoo industry highlight practical ways organizations can support staff, build resilience, and maintain operational stability (ASIS International, 2025). Proactive post-incident support isn’t just compassionate—it’s essential for […]

Artificial Intelligence in Security: Leadership Matters

October 27, 2025 in , , , /by

By Frank Costa, President, Nexgen Protection Services While artificial intelligence offers security teams cutting-edge advantages, GSX 2025 keynote speaker Sol Rashidi emphasizes that security must take a leadership role in guiding how AI is deployed across organizations (ASIS International, 2025). It’s not just about adopting technology—it’s about setting ethical boundaries, defining risk parameters, and ensuring […]

Navigating Travel Disruptions Amid the Government Shutdown

October 27, 2025 in /by

By Frank Costa, President, Nexgen Protection Services The ongoing U.S. government shutdown is impacting air travel, with air traffic controller shortages leading to increased flight delays and cancellations. Approximately 13,000 controllers and 50,000 TSA officers continue working without pay, exacerbating staffing challenges and operational strain at major airports like Dallas, Chicago, Atlanta, and Newark Reuters. […]

Layered Security Entry Systems for Warehouses

October 27, 2025 in , , , /by

By Frank Costa, President, Nexgen Protection Services “The integration of layered secure entry systems can transform warehouse protection” (ASIS International, 2025). For warehouse and operations leaders: Prevent unauthorized access and theft Gain real-time visibility into activity Strengthen overall security posture without slowing operations Layered entry systems aren’t just technology—they’re a strategic tool to protect assets, […]

Preventing Violence During Employee Terminations

October 27, 2025 in , , , /by

By Frank Costa, President, Nexgen Protection Services “Firing an employee is already disruptive… but it can also escalate from a disruption into violence” (ASIS International, 2025). Leaders and HR professionals can reduce risk by: Planning terminations carefully with clear procedures Ensuring security presence when needed Training managers to spot warning signs Protecting staff and the […]

Navigating Different Work Styles that May Clash with Your Own

October 27, 2025 in , , , /by

By Frank Costa, President, Nexgen Protection Services “You can’t always pick your colleagues, but you can find the best way to work together—even with others whose work styles may clash with your own” (ASIS International, 2025). For leaders and teams, this means: Adapt communication to bridge style gaps Focus on shared goals, not differences Leverage […]

Closing Critical Security Gaps

October 27, 2025 in , , , /by

By Frank Costa, President, Nexgen Protection Services Leaders today face evolving threats that demand a new framework: visibility, adaptive defense, and identity-infused response (ASIS International, 2025). This approach shifts security from reactive to proactive—helping organizations anticipate risks, protect assets, and empower people. In a world where threats move fast, integrating identity into your defense strategy […]

Protecting Public Spaces: The Balance Between Safety & Rights

October 27, 2025 in , , , /by

By Frank Costa, President, Nexgen Protection Services “Protecting public spaces is a delicate balancing act that must support safety while respecting and recognizing constitutionally given rights to lawfully access these sites.” (ASIS International, Security Management, 2025) ASIS International For leaders in public-space and facility management: Recognize that open access is a civic right, not just […]

Workplace incivility is on the rise — is your organization ready?

October 27, 2025 in , /by

By Frank Costa, President, Nexgen Protection Services With an expected increase of incivility in the workplace on the horizon, what can leaders do to curb the fallout? For HR leaders, this is a pivotal moment. Incivility doesn’t just damage culture — it quietly drives turnover, disengagement, and burnout. Here’s how to get ahead of it […]