Entries by Andrew Ciccone

Security & Facility Management: Aligning Priorities for Operational Excellence

September 22, 2025 in , , , /by

At Nexgen Protection Services, we recognize that security professionals and facility managers are both essential to driving safe, efficient, and future-ready operations. Yet both roles often face competing priorities as organizations push for transformation and measurable outcomes. A recent article in Security Management Magazine highlights how collaboration between these teams can unlock more integrated, strategic […]

When Security Meets Storytelling: A New Era of Risk Communication

September 22, 2025 in /by

At Nexgen Protection Services, we believe that effective security today goes beyond physical protection—it demands strategic communication. Frank Costa, President, Nexgen Protection Services – why storytelling is critical to defusing the conflict.  Security and marketing leaders must work in tandem to anticipate risks, craft resilient narratives, and respond to breaches with clarity, speed, and credibility. […]

Security Under Fire: Preparedness is No Longer Optional

September 22, 2025 in , , , /by

By Frank Costa, President, Nexgen Protection Services At Nexgen Protection Services, we know that active shooter threats demand more than awareness—they require a proactive, multi-layered response rooted in training, planning, and recovery. A recent article in Security Magazine, “Security Under Fire: Insights on Active Shooter Preparedness and Recovery,” offers critical insights for private-sector professionals on […]

What Does It Take to Secure Mission-Critical Events Under Public Scrutiny?

September 22, 2025 in , , , , /by

Frank Costa, President, Nexgen Protection Services From packed stadiums and international sports tournaments to high-profile live performances, today’s major events demand more than just crowd control—they require meticulous, multi-layered security strategy. Mission-critical to protecting stakeholders.  At Nexgen Protection Services we break down how layered planning, real-time intelligence sharing, and coordinated efforts between public and private […]

Security Threats – Gunman Breached One of NY’s Most Secure Skyscrapers

August 23, 2025 in , , , /by

A shocking shooting at a Midtown Manhattan tower has exposed a harsh reality: eliminating threats is nearly impossible, even in one of New York’s most fortified workplaces. Despite high-level security measures, a lone gunman managed to breach the building’s defenses, raising serious concerns about the limitations of traditional security protocols. Frank Costa, President, Nexgen Protection […]

The Vital Five – 5 Key Mindset Shifts Loss Prevention Must Boost Security & Cut Losses

August 23, 2025 in , , , , /by

Frank Costa, President, Nexgen Protection Services The Vital Five (5) Organizational Mindsets: Awareness: Encouraging employees to stay vigilant and understand their role in preventing loss. LP teams can drive this through training and real-time alerts. Engagement: Moving beyond compliance to active participation in security efforts. Motivated employees are more likely to follow protocols and report […]

It’s Always Darkest Before the Dawn: Risk Mapping for Loss Prevention

August 23, 2025 in , , , , , /by

The concept of risk mapping is an essential tool for retailers facing increasingly complex threats.  Frank Costa, President, Nexgen Protection Services Why Risk Mapping Matters As retail environments grow more dynamic, understanding where risks are most likely to occur is critical. Risk mapping involves creating a visual representation of potential hazards within stores, supply chains, […]

Why Traditional Loss Prevention (LP) Training Falls Short

August 23, 2025 in , , , , /by

Traditional Loss Prevention (LP) training typically focuses on key areas like surveillance, apprehension, and physical positioning. While these skills are essential for security, they often miss a crucial element: the behavioral side of conflict. Frank Costa, President, Nexgen Protection Services Key Gaps in Traditional LP Training: Recognizing Emotional Escalation: Staff are trained to spot suspicious […]

The Growing Threat of Organized Retail Crime (ORC) in 2025

August 23, 2025 in , , , , , /by

In 2025, retailers are facing an escalating challenge: Organized Retail Crime (ORC). This criminal phenomenon is becoming more sophisticated, aggressive, and financially devastating than ever before. Frank Costa, President, Nexgen Protection Services In 2025, retailers are facing an escalating challenge: Organized Retail Crime (ORC). This criminal phenomenon is becoming more sophisticated, aggressive, and financially devastating […]

Uncovering Concealment Tricks: How to Detect and Prevent Employee Theft

August 23, 2025 in , , , , /by

Frank Costa, President, Nexgen Protection Services Employee theft is a significant concern for retailers, but recognizing the common concealment tricks used by dishonest staff can help mitigate risks. By understanding how employees might attempt to hide unpaid items during shifts, you can take proactive steps to prevent these tactics. Key Points to Protect Your Store: […]