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Frank Costa, President Nexgen Protection Services – Break-ins and break-in attempts are always a concern for retailers for safety and security reasons, and these concerns have heightened due to the growing threats faced in recent years. Before the pandemic, physical security’s role in business intelligence and operations was already growing, but over the last few […]
Frank Costa, President Nexgen Protection Services – The final stage of the supply chain process in retail, is getting products off trucks and into stores. Retailers face rising security threats, such as theft, shoplifting, internal fraud, vandalism, and even violence. Matters are intensified by self-checkout systems and the complexities of post-pandemic retail environments. Whether managing […]
Frank Costa, President Nexgen Protection Services – Small businesses typically don’t have the budget or resources to invest in the training, security systems, and personnel to combat theft like larger organizations. Businesses should partner with law enforcement officers to develop safeguards for their businesses to prevent criminal activity. Helping businesses reduce and prevent crime […]
Frank Costa, President Nexgen Protection Services – The most effective loss protection strategies are those that engage every level and department within an organization. The essence of this collaborative approach is to move beyond the traditional confines of asset protection. It’s about breaking down the silos and fostering a culture where asset protection is […]
Frank Costa, President Nexgen Protection Services – Smartphone apps collect data on us and our behavior, tracking shopping habits and browsing history. These apps can also obtain data regarding a user’s personal identifiable information: gender, age, and—importantly—geographical location. Many consumers are not aware that app publishers enhance their revenue by granting access to in‑app […]
Frank Costa, President Nexgen Protection Services – Many organizations are investing in generative AI solution, Incident + ORC Intelligence, that automatically links incidents of theft, fraud, and abuse, enabling the seamless creation of comprehensive cases to help dismantle Organized Retail Crime (ORC) syndicates. The technology enables real-time searches across millions of incidents and provides investigators […]
Frank Costa, President Nexgen Protection Services – Natural surveillance maximizes the ability to spot suspicious people or activities. Clear sight lines and visible entranceways are helpful while dimly lit or isolated areas create a more comfortable location to mitigate crime. Image and maintenance ensure that a building or area is clean, well kept and free […]
Frank Costa, President Nexgen Protection Services – In-person loss prevention and security audit for retail locations isn’t going away any time soon, and shouldn’t. Sometimes you just need to visit a place, if only to show the frontline workers that you genuinely care and are serious about theft and loss, and nothing can replace walking […]
Frank Costa, President Nexgen Protection Services – The range, value, and tampering sensitivity of merchandise passing through e-commerce portals is vast, throwing up new challenges for security details. Protection against theft, against threats to staff, and against tampering, sabotage and the reputational damage resulting are the top priorities. Physical security serves as a shield […]
Frank Costa, President Nexgen Protection Services – An active shooter situation is often cited as being extremely rare among school violence incidents in our country. Nevertheless, when one occurs, it’s always devastating, often unpredictable, and evolves quickly. Whether at a school, a house of worship, or anywhere for that matter, one is still too […]
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