Security Stops Threat Before It Becomes Harm
Frank Costa, President, Nexgen Protection Services
Universities such as University of Michigan and Texas A&M have been recognized for successful community-oriented safety initiatives that significantly reduce assault and theft on campus.
Campus protection officers at a large university noticed suspicious behavior near a residence hall during late-night patrols. Following established protocols, they conducted a welfare check, coordinated with campus police, and safely intervened. The incident was resolved before any students were harmed, highlighting the value of proactive patrols and situational awareness.
Many universities maintain their own campus police focused on:
- Building trust with students
- Preventing crime before it happens
Offering safety programs like escort services
Impact: Threat mitigated early, campus operations uninterrupted, student trust reinforced.
#SecurityProfessionals #PublicSafety #HealthcareSecurity #CampusSafety #EventSecurity #RiskManagement #CommunityProtection #SafetyLeadership
Security Teams Protecting Patients and Staff
Frank Costa, President, Nexgen Protection Services
Boston Medical Center implemented strong security protocols that helped limit violence in and around the facility, allowing clinicians to focus on patient care. A trained protection services team identified escalating behavior in an emergency department waiting area.
Using verbal de-escalation techniques, coordinated positioning, and rapid communication with clinical staff, the team resolved the situation without injury or disruption to patient care. Medical staff later reported improved confidence and reduced stress knowing a capable security presence was in place.
Impact: Patient safety preserved, staff supported, zero use-of-force incidents.
Security personnel at hospitals have intervened to de-escalate violent situations, safeguard vulnerable patients, and ensure smooth operations. In many large medical centers, trained teams help:
- Escort patients through emergency departments
- Monitor visitor access
- Reduce disruptions in care areas
Outcome: Across hospitals, universities, and major public events, protection services have repeatedly demonstrated their role in keeping people safe—before, during, and after potential incidents. These positive outcomes show that with proper planning, training, and collaboration, large gatherings and sensitive environments can be both accessible and secure.
#SecurityProfessionals #PublicSafety #HealthcareSecurity #CampusSafety #EventSecurity #RiskManagement #CommunityProtection #SafetyLeadership
Attackers Plan Around Your Holidays—Have You?
Holidays are a peak time for both retail activity and criminal targeting. While your team is focused on sales and customer experience, attackers are planning their moves around predictable patterns—higher foot traffic, stretched staff, and festive distractions.
The question isn’t whether threats exist—they always do. The real question is: have you prepared your security strategy to match the season?
Key steps to holiday security readiness:
🔹 Staff training & awareness: Ensure employees recognize suspicious behavior and understand reporting protocols.
🔹 Enhanced visibility: Increase floor presence and monitor high-risk areas, especially near entrances, checkout zones, and high-value items.
🔹 Technology & surveillance: Utilize cameras, alarms, and point-of-sale monitoring to detect unusual activity in real-time.
🔹 Communication protocols: Establish clear lines for staff to alert security or management quickly.
🔹 Scenario planning: Conduct tabletop exercises and drills focused on seasonal risks to ensure swift, coordinated responses.
Frank Costa, President, Nexgen Protection Services, we help retailers and organizations align their security posture with seasonal patterns, minimizing losses, protecting staff, and maintaining a safe environment for customers.
Remember: attackers plan for your busiest times. Your readiness can turn a potential loss into prevention and peace of mind.
#RetailSecurity #LossPrevention #HolidaySafety #AssetProtection
#SecurityTraining #ShrinkReduction #SecurityStrategy #WorkplaceSafety
APA Source
National Retail Federation. (2023). National Retail Security Survey. National Retail Federation.
