The ever-increasing threats from rising civil unrest and organized crime impact the manufacturing and industrial sector in a variety of ways. Our professionals work diligently to stay on top of these changes and develop strategic response procedures in order to minimize your potential risk and losses.

Why Local Businesses Should Build Strong Relationships with Law Enforcement

Why Local Businesses Should Build Strong Relationships with Law Enforcement

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Frank Costa, President Nexgen Protection Services – 

Building strong relationships with law enforcement has always been crucial to a successful loss prevention program. Historically, the relationship between retail stores and local law enforcement has been a part of both community safety and retail performance, reinforcing the critical elements of security and well-being.

Trust and respect are essential, along with a general understanding of how we can work together to keep our communities safe and our businesses successful.

SOURCE: 

Brittain, J. Fostering Next-Level Partnerships That Make a Difference, Loss Prevention Magazine, 11/20/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Cargo theft involves the manipulation of data and identities to gain access to freight under false pretenses.

Cargo theft involves the manipulation of data and identities to gain access to freight under false pretenses.

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Frank Costa, President Nexgen Protection Services – 

Organized retail crime (ORC) has been the buzzword in the retail loss prevention world for well over the past decade. During that time, the lack of support from the criminal justice system has certainly negated most of those efforts.

Criminals will establish fake trucking and brokerage companies with the sole intention of stealing cargo. They go through the same process as legitimate carrier information, registration, obtaining insurance, and operating authority. These companies then start completing legitimate jobs to establish a history of work performed. Once established, the thieves target high-value loads within their customer network to steal.

Insist on placing disposable GPS trackers inside your high-value loads. These cost-effective devices eliminate reverse logistics and device management while providing complete visibility of your freight, in real-time, from anywhere around the world. If and when a theft were to occur, you could follow the load in real-time from your phone to assist law enforcement in finding its exact location.

As of now, there is no silver bullet that will stop these thefts from occurring. But understanding the problem, training your staff, and installing protective measures will certainly act as a shield to help fend off these criminals.

SOURCE: 

Tabor, J. Strategic Cargo Theft: What It Is, How It Started, and What You Can Do to Stop It, Loss Prevention Magazine, 10/01/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Rising Workplace Violence Necessitates The Need For Implementing A Structured, Approach To Incident Response.

Rising Workplace Violence Necessitates The Need For Implementing A Structured, Approach To Incident Response.

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Frank Costa, President Nexgen Protection Services – 

Every year, thousands of American workers report being victims of workplace violence, with assaults resulting in 57,610 injuries in 2021-22 alone, according to the National Safety Council. 

These alarming statistics underscore the urgent need for managers and safety professionals to implement a structured, approach to incident response. By adopting this proactive strategy, businesses can not only respond effectively to violent incidents but also mitigate future risks, ensuring a safer environment for all employees.

Most Common Challenges in Proper Incident Response

  • Information overload can occur in the chaos following an incident, making it difficult for staff to capture all relevant details accurately. As a result, important information may be missed or recorded inconsistently.
  • Communication breakdowns often arise when attempting to quickly alert nearby locations about potential threats, especially in the absence of a standardized communication system.
  • Connecting the dots between incidents can be challenging without a centralized system that allows for data comparison across different locations and time periods, making it difficult to determine if an incident is isolated or part of a larger trend.
  • Resource allocation becomes guesswork when there are no data-driven insights to guide decisions about where to deploy additional measures, particularly in high-risk areas or during specific time periods.
  • Learning from incidents is hampered when there isn’t a systematic way to analyze past events, leading to missed opportunities for implementing lessons that could prevent future incidents.
  • Balancing speed and thoroughness is a common challenge, as the urgency to respond quickly to violent incidents often conflicts with the need for thorough data collection and analysis.

 

These challenges require a thoughtful, systematic approach to incident response. By addressing these issues head-on, businesses can significantly improve their ability to respond to and prevent violent incidents, creating safer environments for employees and customers alike.

SOURCE: 

Workplace Violence Reporting: Proper Responses to Violent Incidents, Loss Prevention Magazine, 09/26/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

Shrink From Theft Significantly Impacts Small-To Medium-Sized Retailers

Shrink From Theft Significantly Impacts Small-To Medium-Sized Retailers

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Frank Costa, President Nexgen Protection Services – 

SMB retailers operate on narrow profit margins, they typically don’t have the budget or resources to invest in the training, security systems, and personnel to combat theft like larger retailers do. Offenders might also be more familiar with SMB retailers’ store layouts and know they lack specific security measures. If smaller stores with weaker security are located near larger stores with more robust protection, there might be an issue of displacement in which offenders pass by the big box shop for the mom-and-pop.

A low cost solution to theft prevention for SMB retailers is partnerships. Many law enforcement organizations have community policing units, where officers are specially trained to interact with local businesses and citizens to help them solve problems. SMB retailers can connect with this unit or a liaison and invite them to the store to dispense free crime prevention advice.

 

SOURCE: 

Fritsky, L. For Small- to Medium-Sized Business Retailers, Thwarting Theft Needn’t Come with High Effort or Costs, Loss Prevention Magazine, 10/09/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

Body Cameras Deliver Enhanced Security and Accountability

Body Cameras Deliver Enhanced Security and Accountability

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Frank Costa, President Nexgen Protection Services – 

Retailers seek effective solutions to the growing issues of theft and violence, the adoption of body cameras has emerged as a promising way to enhance security and accountability. This technology offers not just a way to record events as they unfold but it also serves as a preventive measure by visibly demonstrating that customer behavior is being monitored.

Body cameras can be strategically implemented to address these challenges, providing both immediate and long-term benefits to retailers. The operational, technological, and strategic advantages of integrating body cameras must be carefully considered. It’s important to ensure that all stakeholders are equipped with the knowledge to make informed decisions.

SOURCE: 

Wolfe, C. WHITEPAPER: Top 10 Points for Retailers to Consider Before Purchasing Body Cameras. Loss Prevention Magazine, 06/21/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

Retailers' Concern for Safety and Security have heightened

Retailers’ Concern for Safety and Security have heightened due to the Growing Threats.

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Frank Costa, President Nexgen Protection Services – 

Break-ins and break-in attempts are always a concern for retailers for safety and security reasons, and these concerns have heightened due to the growing threats faced in recent years.

Before the pandemic, physical security’s role in business intelligence and operations was already growing, but over the last few years, it has proven to be a strategic asset in coping with a variety of challenges.

Security measures need to be integrated to manage potential threats to create the safest, most secure environments. 

SOURCE: 

Wolfe, C. LPM Survey: Storefront Security and Emergency Response 2024. Loss Prevention Magazine, 07/09/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

Organized Crime and Shrinkage are on The Rise

Organized Crime and Shrinkage are on The Rise, Security Protection Is Essential to Offset Losses.

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Frank Costa, President Nexgen Protection Services – 

The final stage of the supply chain process in retail, is getting products off trucks and into stores. Retailers face rising security threats, such as theft, shoplifting, internal fraud, vandalism, and even violence. Matters are intensified by self-checkout systems and the complexities of post-pandemic retail environments. 

Whether managing day-to-day retail operations or responding to disasters and large-scale events, retailers must be prepared for the unexpected. Nexgen Security offers scalable solutions to meet these challenges head-on, enabling businesses to enhance security, reduce losses, and maintain operational integrity.

 

SOURCE: 

Wolfe, C. WHITEPAPER: The End-of-Sale Process in the Retail Supply Chain. Loss Prevention Magazine, 10/20/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

Businesses should partner with law enforcement officers to develop safeguards for their businesses to prevent criminal activity.

Businesses Must Partner with Law Enforcement to Develop Safeguards

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Frank Costa, President Nexgen Protection Services – 

 

Small businesses typically don’t have the budget or resources to invest in the training, security systems, and personnel to combat theft like larger organizations.

Businesses should partner with law enforcement officers to develop safeguards for their businesses to prevent criminal activity. Helping businesses reduce and prevent crime is both a police and community effort.

Given limited resources, critically assess problem areas with solutions that will have the greatest impact on your bottom line. 

 

SOURCE: 

Fritsky, L. For Small- to Medium-Sized Business Retailers, Thwarting Theft Needn’t Come with High Effort or Costs. Loss Prevention Magazine, 08/01/2024
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

loss protection strategies

Loss Prevention Strategies for Effective Collaboration

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Frank Costa, President Nexgen Protection Services – 

 

The most effective loss protection strategies are those that engage every level and department within an organization.

The essence of this collaborative approach is to move beyond the traditional confines of asset protection. It’s about breaking down the silos and fostering a culture where asset protection is seen as a shared responsibility.

To be effective, asset protection leaders must ensure they are seen as valuable partners rather than roadblocks. This involves actively seeking ways to support other departments’ goals and finding solutions that benefit the entire organization. When others see you as a collaborator rather than an obstacle, they are more likely to include you in critical meetings, ideation sessions, and decision-making processes.

 

SOURCE: 

Shugan, D. Collaborative Approaches to Asset Protection: Engaging All Stakeholders. Loss Prevention Magazine, 08/01/2024
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Advanced AI Technology Enables Security Real-Time Monitoring to Mitigate Crime

Generative AI Technology Enables Security Real-Time Monitoring to Mitigate Crime

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Frank Costa, President Nexgen Protection Services – 

Many organizations are investing in generative AI solution, Incident + ORC Intelligence, that automatically links incidents of theft, fraud, and abuse, enabling the seamless creation of comprehensive cases to help dismantle Organized Retail Crime (ORC) syndicates.

The technology enables real-time searches across millions of incidents and provides investigators with sophisticated tools to process, summarize, and analyze related criminal activities.

This solution is specifically designed to identify connections between incidents, using key details such as suspects, narratives, vehicles, and other critical case information. This targeted approach significantly enhances the investigative process, helping investigators quickly pinpoint related cases.

 

SOURCE: 

Appriss Retail introduces AI and shared investigative reporting to fight ORC. Security InfoWatch, 09/06/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats