The ever-increasing threats from rising civil unrest and organized crime impact the manufacturing and industrial sector in a variety of ways. Our professionals work diligently to stay on top of these changes and develop strategic response procedures in order to minimize your potential risk and losses.

Safety-for-Sale-What-the-Rise-of-Private-Security-Says-About-a-Broken-System

Safety for Sale: What the Rise of Private Security Says About a Broken System

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By Frank Costa, President, Nexgen Protection Services

In today’s world, fear is on the rise—and trust is in decline. As confidence in public institutions erodes, a troubling shift is taking place: safety has become a luxury, not a right.

Private security, once seen as supplemental, is now essential for those who can afford it. Gated communities, downtown business districts, luxury residential towers—many of these are protected not by public law enforcement, but by privately funded security forces. Meanwhile, the neighborhoods that can’t afford this layer of protection are left increasingly exposed.

This isn’t just a gap in safety. It’s a reflection of a fractured system.

When Public Systems Falter, the Wealthy Retreat

As public services struggle with underfunding, understaffing, and growing demands, those with means are turning inward—hiring private guards, erecting physical barriers, and insulating themselves from the ripple effects of crime and instability.

But this growing reliance on private protection doesn’t solve the deeper problem—it shifts the burden. It creates pockets of safety in a sea of vulnerability, further eroding the civic trust and shared accountability that once defined public security.

The Hidden Cost of Privatized Safety

Downtown districts are now patrolled by security forces paid for by business owners. Meanwhile, outlying communities deal with slower response times, fewer patrols, and greater exposure. The message is clear: if you can pay, you’re protected. If not, you’re on your own.

This isn’t just unfair—it’s unsustainable. When safety becomes a commodity, the social contract begins to unravel.

Real Protection Is Built on Trust, Not Just Transactions

True security doesn’t come from walls, cameras, or armed guards alone. It comes from connection—from knowing your community has your back, and that your safety matters even if you’re not wealthy, powerful, or prominent.

Protection should be relational, not purely transactional. It should be based on mutual responsibility, not personal wealth. When we isolate safety behind private contracts, we weaken the very foundation of public life.

It’s Time to Reinvest in Collective Safety

At Nexgen Protection Services, we understand the value of high-quality private security—but we also believe in the bigger picture. We believe safety should be a shared experience, not a personal purchase.

If we choose to reinvest in systems rooted in equity, transparency, and shared responsibility, we can still build a society where safety isn’t for sale—but a common good for everyone.

#SecurityForAll #EquityInSafety #PrivateSecurity #PublicTrust #CivicResponsibility #SystemicChange #CommunityProtection #RebuildPublicSafety #SafetyNotForSale #NexgenProtection

Source:
Bowman, M. (May 22, 2025). Opinion | Safety for Sale: Private Security Reflects a Broken System. Mississippi Free Press.

 

Concealed Carry in a Car: Is a Gun in the Glove Box a Smart Choice?

Concealed Carry in a Car: Is a Gun in the Glove Box a Smart Choice?

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By Frank Costa, President, Nexgen Protection Services

As a responsible gun owner, you already understand that safety and preparedness go hand-in-hand. But when it comes to concealed carry inside a vehicle, things can get complicated fast. Whether you’re commuting daily or taking a road trip, knowing how—and where—to store your firearm legally and safely is critical.

Let’s break down the best practices for storing a concealed firearm in your vehicle, the common pitfalls to avoid, and why the glove box might not be your best option.

The Reality: Guns Are Stolen from Cars Every Day

Here’s a sobering truth: many firearms that end up on the black market were stolen from vehicles—including law enforcement vehicles. And in many of those cases, the theft could have been prevented with simple precautions.

Before anything else, lock your doors. Always. Whether you’re running into a store or parking overnight, leaving your car unlocked—especially with a firearm inside—is inviting disaster.

Where to Store Your Firearm in the Car: Pros & Cons

Glove Box

The glove compartment is a common choice, but it’s also one of the least secure. It may not accommodate larger firearms and can be difficult to access quickly in a high-stress situation. It’s also the first place thieves look.

Tip: Only use the glove box if it can be locked securely and your firearm fits snugly without obstruction.

Center Console

A popular option, the console provides quick access for the driver and more space than the glove box. If your console has a lockable compartment, this becomes a better—and more secure—choice.

Best for: Medium-sized handguns and vehicles with lockable storage.

Under the Seat (Locked)

For larger firearms or more discreet storage, under-seat lockboxes can work well. This location is less visible to potential thieves and allows for secure, hidden storage.

Important: Use a locking mechanism or portable safe designed specifically for under-seat use.

Portable Gun Safe

This is the safest option, especially if your state has laws about separating firearms and ammunition. Portable safes often come with steel cables to anchor them to your car’s frame, providing theft resistance even if the car is broken into.

Recommended for: Long-term storage, strict legal environments, or high-theft areas.

Know the Law—Or Risk Losing More Than Your Firearm

Gun laws vary widely by state—and sometimes even by city. Some jurisdictions require firearms to be locked in a case, unloaded, and stored separately from ammunition. Others allow loaded carry but restrict where you can store it.

Before you carry in your car:
✔️ Check your state’s firearm transport laws
✔️ Understand reciprocity agreements if crossing state lines
✔️ Know whether you’re in a “must inform” state if pulled over

Smarter Than the Glove Box: Consider a Holster Mount

If your state allows open or concealed carry of a loaded firearm in a vehicle, consider investing in a vehicle-mounted holster. These secure holsters can be mounted near the driver’s seat, allowing fast access while keeping your firearm stable and discreet.

It’s faster than digging through a glove box, safer than loose storage, and gives you control without sacrificing safety.

Bottom Line: Security Is About Smart Choices

Concealed carry in a car demands more than just a place to stash your gun. It requires strategic thinking, legal awareness, and responsible planning. The glove box may be legal—but that doesn’t mean it’s the smartest or safest option.

At Nexgen Protection Services, we believe in promoting safe, legal, and effective firearms practices. Your protection starts with how you carry—and that includes what happens inside your vehicle.

#ConcealedCarry #VehicleCarry #GunSafety #SecureStorage #GunLaws #SelfDefense #LegalGunOwner #NexgenProtection #CarGunSafety #ResponsibleCarry

 

Source:
Concealed Carry in a Car: Gun in a Glove Box? (12/20/2024). usconcealedcarry.com.

 

Why Protection Services Are Critical for Small Religious Schools

Why Protection Services Are Critical for Small Religious Schools

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By Frank Costa, President, Nexgen Protection Services

As threats against religious institutions rise across the country, security is no longer optional—it’s essential. In New York City, small yeshivas and other religious schools are often left vulnerable due to limited funding, despite facing the same risks as larger institutions.

New legislation aims to change that by providing millions in taxpayer funding to help these schools hire professional security guards. And this expansion couldn’t come at a more important time.

Leveling the Playing Field for Safety

Under current laws, only non-public schools with more than 300 students qualify for government-funded security. But many religious schools fall below that threshold. The proposed bill, championed by a Brooklyn councilman, would remove that size restriction, giving smaller institutions access to the same critical safety resources.

“This program has already proven successful—but now it needs to be expanded to protect every student, not just those in larger schools.”

Security Guards Do More Than Stand Watch

At Nexgen Protection Services, we know that effective school security is about more than a uniformed presence. It’s about trained professionals who understand how to de-escalate conflict, respond to emergencies, and create a calming presence for students and staff.

Here’s what our trained school security personnel bring to the table:

  • Visible deterrence against hate crimes and unauthorized entry
  • Emergency response coordination in the event of threats or incidents
  • Controlled access management for safer drop-offs and pick-ups
  • Ongoing vigilance during school hours, events, and transitions
  • Trauma-informed interaction with children and educators

All Children Deserve Equal Protection

There’s no question: every child in every school deserves to feel safe—regardless of school size, religious affiliation, or neighborhood. When safety measures are unevenly distributed, we not only put certain communities at greater risk, but we also send the wrong message about who deserves protection.

Security should not be a privilege—it should be a basic right for every student in New York City.

The Role of Professional Protection Services

While funding is a major step forward, the implementation is equally important. Partnering with professional protection providers ensures that taxpayer dollars are being used to deploy trained, licensed, and vetted security personnel who understand the sensitive environments of religious and educational institutions.

At Nexgen, we take pride in supporting schools with custom-tailored protection services that address their specific vulnerabilities—from threat assessments to on-site security staffing.

Let’s protect all our children, not just some of them. Expanding funding is the first step. Partnering with the right security professionals is the next.

#SchoolSafety #ReligiousSchoolSecurity #PrivateSchoolProtection #NYCSecurity #ProtectionServices #SafeSchools #SecurityGuards #EquityInSafety #HateCrimePrevention #NexgenProtection

 

Source:
Campanile, C. (October 6, 2024).Small NYC yeshivas, other religious schools would receive millions in taxpayer funds for guards under new bill: ‘Grim new reality’ NY Post. 

 

For cargo loss prevention to be effective, it must be grounded in a comprehensive understanding of where losses originate.

Cargo Loss Prevention Starts with Business Unit Alignment

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By Frank Costa, President, Nexgen Protection Services

Effective cargo loss prevention begins with a strategic, business-aligned approach. Before any control measures can be put in place, companies must conduct a shortage control sufficiency review—a structured process that starts by identifying all areas where the business is exposed to potential shrink.

Step One: Identify Shrink Exposure

The foundation of any loss prevention strategy is understanding where and how losses are likely to occur. In this context, exposure refers to any area, process, practice, or condition that either contributes to ongoing loss or presents a high likelihood of future loss. These exposures can’t be addressed until they are clearly identified.

Loss prevention professionals must begin by analyzing the unique risk landscape of the business. Only with a full understanding of where shrink occurs can appropriate shortage control measures be designed and deployed to mitigate or eliminate it.

The Three Categories of Exposure

Shrink exposure in cargo operations typically falls into three main categories:

  1. Operational Exposure
    These are losses tied to day-to-day business processes and procedures. Examples may include miscounts during loading or unloading, mislabeling, incorrect documentation, or delays that create vulnerability during transit.
  2. Administrative Exposure
    This category includes systemic issues such as poor recordkeeping, inadequate oversight, lack of accountability, or policy gaps. Administrative weaknesses can create loopholes that are easily exploited—either accidentally or intentionally.
  3. Physical Exposure
    This refers to the environmental or infrastructure-based conditions that can lead to loss. It might involve unsecured loading docks, lack of surveillance, or poor access control at warehouses and transit points.

The Interconnected Nature of Exposure

It’s important to recognize that these three exposure categories are interrelated. A change in one area—such as improving a physical control like gated access—can have a ripple effect on operational or administrative practices. This symbiotic relationship requires a holistic, cross-functional approach, where departments align to assess impact and adjust strategies accordingly.

Conclusion: Build on Alignment

For cargo loss prevention to be effective, it must be grounded in a comprehensive understanding of where losses originate. That understanding starts with alignment—among business units, departments, and leadership—around exposure identification and control priorities. Once these areas of vulnerability are known, meaningful and measurable control efforts can be deployed to reduce loss and strengthen supply chain integrity.

Source:
Seidler, K. (September 12, 2016). Cargo Loss Prevention Starts with Business Unit Alignment. Loss Prevention Magazine.

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Creating a Grocery Loss Prevention Strategy

Creating a Grocery Loss Prevention Strategy

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By Frank Costa, President, Nexgen Protection Services

Effective loss prevention in the grocery sector goes beyond deterring theft—it requires a comprehensive, data-driven strategy that minimizes shrink across all areas of the business. As grocery stores face unique challenges such as perishable inventory, high transaction volume, and broad employee access, a tailored approach is essential. Below are nine key components of a successful grocery loss prevention strategy.

1. Minimize Perishable Food Waste

In grocery, loss prevention starts with managing perishables. Spoilage and product expiration account for a significant portion of shrink. Investing in better forecasting, rotation practices, and inventory controls can greatly reduce waste and improve margins.

2. Identify External Theft and Fraud

While spoilage leads shrink, external theft and fraud are still major concerns. From organized retail crime to small-scale shoplifting and fraudulent returns, grocers must implement physical deterrents, surveillance, and digital tools that help detect and respond to these losses in real time.

3. Detect Internal Theft and Fraud Early

Employee theft is an unfortunate reality in any retail environment—including grocery. Early detection through exception reporting, transaction monitoring, and access control systems can minimize financial impact and help protect store culture.

4. Adopt a Cross-Functional Mindset

Loss prevention cannot operate in a silo. LP leaders are uniquely positioned to partner with merchandising, store operations, supply chain, finance, marketing, and HR. Sharing insights across departments helps embed a loss prevention mindset throughout the organization, making loss reduction a shared responsibility.

5. Become a Hub for Operational Insights

By integrating multiple data feeds—POS transactions, video analytics, inventory tracking—LP teams gain a comprehensive view of customer behavior and operational vulnerabilities. Sharing these insights with peers in operations and finance builds credibility, encourages collaboration, and positions LP as a strategic business partner.

6. Balance Loss Prevention with Customer Experience

Security solutions should protect inventory without compromising the customer experience. While locked display cases may deter theft, they can frustrate shoppers and impact sales. The best strategies are those that strike a balance—designed in partnership with merchandising and operations to be effective yet minimally disruptive.

7. Refine Hiring, Training, and Awareness

A successful loss prevention program starts with people. Hire employees who align with company values, then train them well—not just on store operations, but on the importance of loss prevention. When staff understand the controls in place and their role in protecting the business, they are less likely to engage in fraud and more likely to actively support LP efforts.

8. Measure Success Holistically

To gain organizational support, LP must demonstrate value in both tangible and strategic terms. This includes identifying enterprise-wide issues, quantifying financial impact, setting goals, and tracking performance. From margin protection and shrink reduction to specific metrics like refunds, voids, or cash variances, success should be measured across the full spectrum of the P&L.

9. Continue to Refine

Loss prevention is an evolving discipline. As the grocery landscape shifts—due to new sales models, technology, or economic pressures—LP strategies must adapt. The most effective programs are agile, constantly testing new tools and refining techniques to stay ahead of emerging risks and protect profitability.

Final Thoughts

A modern grocery loss prevention program isn’t just about stopping theft—it’s about building a culture of awareness, leveraging data, and embedding security into every part of the operation. When done well, it not only protects the bottom line but enhances overall store performance and customer trust.

 

Source:
Seidler, K. (February 03, 2016). Walmart’s Neighborhood Market Loss Prevention and Safety Program Featured in the Latest Magazine Edition. Loss Prevention Magazine.

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As Retail Theft Surges, Loss Prevention Becomes a Cornerstone of Store

As Retail Theft Surges, Loss Prevention Becomes a Cornerstone of Store Operations

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By Frank Costa, President, Nexgen Protection Services

Retail theft is surging across the United States, forcing companies to reevaluate how they protect their assets, employees, and operations. As the scale and sophistication of retail crime grow, loss prevention has evolved from a behind-the-scenes function into a central pillar of store strategy.

Loss Prevention Moves to the Forefront

Loss prevention is no longer confined to surveillance cameras and backroom investigations—it has become a core part of strategic planning. Retailers are partnering with law enforcement, technology providers, and frontline staff to proactively address emerging threats. The goal is clear: stay ahead of crime before it disrupts the business.

Safety: The New Priority

It’s not just merchandise that’s at risk—employee safety is becoming a major concern. Sales associates and managers are increasingly exposed to potentially dangerous confrontations, especially when dealing with repeat offenders or organized retail crime groups.

To reduce risk, many retailers are training staff in de-escalation techniques and establishing clear protocols that discourage direct intervention. Employees are instructed to prioritize safety over apprehension and to alert management or law enforcement instead of attempting to stop theft themselves.

Advocacy and Legal Support

Beyond internal policy changes, some retailers are advocating for tougher legal penalties for retail theft and calling for improved cooperation with law enforcement. Organized retail crime rings often cross state lines and require more robust, coordinated responses from the justice system.

A Proactive Approach Yields Results

Despite the mounting challenges, industry experts agree: a proactive, well-resourced loss prevention strategy can make a measurable difference. From advanced surveillance technology to community partnerships and employee education, the most effective retailers are those that treat loss prevention as an investment—not just a cost center.

Final Thoughts

Retailers who prioritize loss prevention as a strategic function—not just a reactionary measure—are better equipped to navigate the evolving threat landscape. By investing in people, technology, and collaboration, they not only reduce shrinkage but also create a safer, more resilient environment for employees and customers alike.

Source:
As Retail Theft Surges, Loss Prevention Becomes a Cornerstone of Store Operations. (April 07, 2025). The D&D Daily.

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Employees who attempt to stop or detain suspected shoplifters without proper training expose themselves and the business to significant risks

The Cost of Untrained Store Employees Stopping Shoplifters

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By Frank Costa, President, Nexgen Protection Services

In many states—including New Jersey—retailers are legally permitted to detain suspected shoplifters. However, this authority comes with serious responsibility. If you’re a store owner, manager, or loss prevention officer, and your store has a policy allowing detention of shoplifters, it is critical to establish clear guidelines and provide proper training for all involved staff.

Why Training Matters

Employees who attempt to stop or detain suspected shoplifters without proper training expose themselves and the business to significant risks—including injury, legal liability, and reputational damage. To minimize these risks, staff must be trained on the following:

  • Establishing Probable Cause: Employees must understand what qualifies as probable cause or reasonable suspicion. Detaining someone without it can lead to legal claims against the business.
  • Non-Confrontational Approach: Any interaction with a suspected shoplifter must be calm, non-accusatory, and non-threatening. Staff should maintain a safe distance—at least six feet—to avoid physical altercations, especially if the suspect becomes violent.
  • No Chases: If a suspected shoplifter attempts to flee, employees should never pursue them. Chases can lead to serious injury or legal liability for both the employee and the business.
  • Handling Non-Compliance: If a suspect refuses to comply, employees should disengage immediately, allow the individual to leave, and notify law enforcement.

The Safer, Smarter Approach

If your company maintains a zero-tolerance policy on shoplifting, the safest and most effective solution is to hire off-duty police officers or licensed professional security personnel. These individuals are trained to handle confrontations and detentions lawfully and safely.

Allowing untrained store employees—or even loss prevention officers—to act as security personnel and use force is both reckless and irresponsible. No employee should ever be placed in a situation where they’re expected to physically confront a shoplifter.

Conclusion

The cost of having untrained staff engage with shoplifters can far outweigh the loss from stolen merchandise. Protect your team, your customers, and your business by implementing clear policies, prioritizing safety, and leaving physical enforcement to professionals.

Source:
Blaettler, J. (2025, January 27). The Cost of Untrained Store Employees Stopping Shoplifters. Loss Prevention Magazine.

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Enhancing Retail Security with a Holistic Loss Prevention Strategy

Enhancing Retail Security with a Holistic Loss Prevention Strategy

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By Frank Costa, President, Nexgen Protection Services

A holistic loss prevention strategy combines cutting-edge technology with a strong culture of awareness and collaboration.

The Role of Technology in Proactive Loss Prevention

In today’s retail environment, adopting advanced technologies is essential to effective loss prevention. Modern tools such as AI-powered video monitoring systems do more than just record footage—they analyze live feeds in real time to detect suspicious behavior and potential security breaches. These intelligent systems can immediately alert loss prevention teams, allowing for rapid intervention before a theft occurs.

Radio Frequency Identification (RFID) technology is another key component, offering real-time visibility into inventory. By identifying discrepancies as they happen, RFID helps retailers respond quickly to potential losses, minimizing shrinkage and operational disruption.

Predictive analytics further strengthens this proactive approach. By analyzing historical data, retailers can forecast when and where theft is most likely to happen. This insight enables better resource allocation, allowing stores to bolster security during high-risk periods or in vulnerable areas. As a result, businesses not only reduce losses but also enhance overall store efficiency and the customer experience.

Engaging Staff and Strengthening Community Collaboration

A truly effective loss prevention strategy goes beyond technology—it involves people at every level. Engaging non-LP (Loss Prevention) staff is critical in creating a culture of security. Training employees to recognize and report suspicious behavior empowers them to play an active role in theft prevention.

Moreover, collaboration with other retailers, law enforcement, and community organizations can significantly enhance the effectiveness of loss prevention efforts. Sharing information about known offenders, common theft tactics, and emerging threats allows for a united, informed approach to combating retail crime.

Conclusion

By leveraging AI, RFID, and data analytics while actively engaging employees and the broader community, retailers can stay ahead of threats, reduce shrinkage, and create safer, more efficient retail environments.

 

Source:
Norton, S. (2025, September 09). Enhancing Retail Security with a Holistic Loss Prevention Strategy. Intersectgroup.net.

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What is a Loss Control Program, And Do I Need One

What is a Loss Control Program, And Do I Need One?

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By Frank Costa, President, Nexgen Protection Services

A loss control program is a coordinated set of actions or practices that help locate and address potential risks for a business. The program could evaluate losses from employee theft, financial difficulties from claims or lawsuits, and other risks. A tailored loss control program reduces risk and mitigates the extent of economic losses when unexpected incidents occur. 

How Do I Know If I Need a Loss Control Program?

Most businesses can benefit from a loss control program. The first step is to review your business’s risks. You have risks unique to your enterprise, along with a range of standard risks. Some common potential losses that many companies share include:

  • Product theft
  • Damaged inventory
  • Workplace injuries
  • Property damage
  • Online security threats
  • Client claims

Most businesses find that having a safety manual for employees is a practical part of a loss prevention program. Educating your staff makes them more likely to respond to emergencies correctly and confidently.

 

What is a Loss Control Program, And Do I Need One? (February 04, 2025). InsuranceNeighbor.com.

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Top Ten Factors to Consider to Offset Shrink

Top Ten Factors to Consider to Offset Shrink

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By Frank Costa, President, Nexgen Protection Services

Retail shrinkage, or “shrink,” refers to the difference between the inventory a retail company is supposed to have on hand according to their records and the actual inventory physically verified in-store. This loss of inventory is primarily caused by factors such as shoplifting, organized retail crime, employee theft, human or paperwork errors, vendor fraud, and other related issues. Shrink can significantly harm a retail business, eroding profits that are vital to its survival.

By taking a closer look at these and other challenges, as well as addressing the practices, concerns, and opportunities within stores, retailers can make an immediate and impactful difference in shrink performance. 

While some factors may be beyond our control, there are several areas that can be addressed directly to mitigate shrink:

  1. Unsatisfactory Customer Service
    Poor customer service can drive away shoppers and create an environment where theft goes unnoticed.
  2. Poor Operational Controls
    Weak operational processes and oversight allow opportunities for shrink to occur, whether through inefficiencies or gaps in security.
  3. Lack of Store Cleanliness
    A cluttered or dirty store can create hiding spots for stolen goods and negatively impact inventory management.
  4. Substandard Merchandising Practices
    Disorganized product displays and poorly stocked shelves can increase theft opportunities and lead to inventory discrepancies.
  5. Ineffective Hiring Practices
    Hiring unqualified or dishonest employees increases the risk of theft, either by employees themselves or by facilitating external criminals.
  6. Cluttered Stockrooms
    Messy or disorganized stockrooms make it harder to track inventory and may contribute to inventory losses going unnoticed.
  7. Unattended and Untidy Fitting Rooms
    Fitting rooms that are poorly maintained or left unattended provide opportunities for customers to steal items without being caught.
  8. Poor Attention to Detail
    A lack of attention to small details—like inventory discrepancies, damaged goods, or missing items—can compound shrink over time.
  9. Unmotivated or Uninspired Employees
    Employees who are disengaged or unmotivated may fail to notice suspicious activities, contributing to losses.
  10. Closed Minds
    A reluctance to adopt new technologies or strategies in loss prevention can result in missed opportunities to reduce shrink.

By addressing these common characteristics and improving the practices that lead to shrink, retailers can better protect their profits and ensure long-term business success.

 

Source:
Brittain, LPC, J. (February 6, 2025). 10 Common Characteristics of High-Shrink Stores. Loss Prevention Magazine.

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