Workplace incivility is on the rise — is your organization ready?

By Frank Costa, President, Nexgen Protection Services

With an expected increase of incivility in the workplace on the horizon, what can leaders do to curb the fallout?

For HR leaders, this is a pivotal moment. Incivility doesn’t just damage culture — it quietly drives turnover, disengagement, and burnout.

Here’s how to get ahead of it –

✅ Model and reward respect at every level
✅ Train managers to spot and address micro-conflicts early
✅ Create safe, trusted feedback channels
✅ Measure civility as a key culture metric

Civility isn’t about being “nice” — it’s about building trust, performance, and retention. The most resilient organizations will be those that treat respect as a strategy, not a slogan.

#HRLeadership #WorkplaceCulture #EmployeeEngagement #Civility #Inclusion #PeopleStrategy #LeadershipDevelopment #OrganizationalHealth #FutureOfWork #SecurityManagement

Source:
ASIS International. (2025). With an expected increase of incivility in the workplace on the horizon, what can leaders do to curb the fallout? Security Management. Retrieved from https://www.asisonline.org/security-management-magazine/articles/2025/10/