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Employee-Safety-in-the-Face-of-Organized-Retail-Crime

Employee Safety in the Face of Organized Retail Crime

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Frank Costa, President Nexgen Protection Services – 

The rash of flash-mob-style robberies in Los Angeles prompted several task forces of local and federal agencies to target the thefts, as well as work with retailers to enhance security and deterrence measures.

To overcome the ongoing threat of organized retail crime, pairing safety technology and ongoing safety training can keep employees and customers safe.

 

SOURCE: 

Hernandez, S. Smash-and-grab robbers coordinated crimes on social media. Eight culprits now face prison, Los Angeles Times. 7/30/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats



Holy places, shrines, cathedrals, synagogues, mosques, megachurches and schools are no longer safe. Nothing seems to be sacred.

Houses of worship are now targets of vandalism, theft and attacks.

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Frank Costa, President Nexgen Protection Services – 

Holy places, shrines, cathedrals, synagogues, mosques, megachurches and schools are no longer safe. Nothing seems to be sacred.

Antisemitism has skyrocketed over the past few years. Bigotry continues toward followers of Islam. Conflicts between spiritual beliefs and mainstream culture have also created tension.

Many are assessing their security needs to ensure that the congregation has peace of mind. In doing so they can continue to learn, reflect, pray and celebrate in safety and comfort.

 

SOURCE: 

Omnert, D., In the Spirit of Security, Security Today. 07.31.2023. 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Loss prevention specialists are leveraging technology to mitigate losses.

Loss prevention specialists are leveraging technology to mitigate losses.

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Frank Costa, President Nexgen Protection Services – 

Organized retail crime (ORC) has become widespread. Artificial Intelligence, AI-based cameras with advanced analytics can extend the reach of loss prevention specialists by accurately alerting staff to certain behaviors such as loitering of people and vehicles. 

 

SOURCE: 

Foley, S., Addressing Unique Challenges, Security Today. 07.21.2023. 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

The-effectiveness-of-audio-security-surveillance-is-often-underestimated

The effectiveness of audio security surveillance is often underestimated.

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Frank Costa, President Nexgen Protection Services – 

In the world of security and video surveillance, the value of audio is often underestimated. While audio plays a pivotal role in intercom systems, its significance in broader security and event management contexts is frequently overlooked.

Audio analytics can also enhance situational awareness in areas where video is not allowed. For example, restrooms are a no-go area for cameras, but an analytic that detects glass breaks and yells can prevent such an area from being a complete blind spot.

By effectively addressing privacy concerns, audio analytics allow for the responsible utilization of audio capabilities in security cameras. Pairing AI-enabled cameras with audio analytics is an effective strategy for success.

 

SOURCE: 

Barbosa, R., Enhanced Situation Awareness, 07.24.2024. Security Today. 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Ways to Defuse a Potentially Dangerous Situations

Ways to Defuse a Potentially Dangerous Situations

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Frank Costa, President Nexgen Protection Services – 

The unfortunate state-of-affairs surrounding safety and security throughout the country about hostile events has increased in all industries over the years.

Security Details follow these five strategies to defuse a situation from becoming violent. 

  1. Scan for signs of tension.

In order to de-escalate conflict, security officers must first be aware of what that conflict might look like. Raised voices or facial expressions change as anger rises. Brows furrow, lips tend to form a thin line, nostrils flare and the face also may blush and turn redder as anger builds. You may also spot tension in the body with clenched fists, stiff shoulders and even sweating. All of these physical signs may indicate that a situation is heating up and requires intervention.

 

  1. Establish authority and intention.

It’s important to calm those involved without having to take any additional measures. Defusing a situation before it becomes a problem is far superior to reacting to violence as it occurs. 

 

  1. Be calm in your voice and demeanor.

Approach the situation directly, but calmly. Speak with a calm authority. Clearly outline the policy of the event or venue. 

 

  1. Show them that you’re listening.

Active listening is a great tool to help those around you understand that they are being heard. 

 

  1. Define a resolution.

Effectively work through a resolution to make sure things don’t escalate again. The resolution may be that both parties must be removed from the area, facility or event in order to maintain safety. 

 

No two conflicts are alike, and different strategies may be needed in order to resolve that specific dispute. Defusing the situation should be the first step before using other tactics that may intensify a potentially dangerous situation further. Security guards are specifically trained to handle potentially dangerous situations while keeping people safe and secure. 

 

SOURCE: 

Hill, W., Pendants Thwart Panic, 87.01.2023. Security Today. 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Retailers have become increasingly vulnerable to riots and looting.

Retailers have become increasingly vulnerable to riots and looting.

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Frank Costa, President Nexgen Protection Services – 

Businesses must strike a balance between providing a seamless shopping experience and implementing robust security measures.

Modern surveillance systems incorporate high-resolution cameras that provide clear, detailed footage of your store. AI-powered surveillance can identify suspicious activity, track customer movements, and even analyze customer behavior to optimize store layouts and product placements. 

Staying updated with these technologies is not just a matter of protecting your assets; it’s about providing a secure, enjoyable shopping experience for your customers.

 

SOURCE: 

Wolfe, C., Storefront Security and Emergency Response 2024, 07.09.2024.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Security Guards Help Retailers Mitigate Shrink At Retail Stores

Security Guards Help Retailers Mitigate Shrink At Retail Stores

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Frank Costa, President Nexgen Protection Services –

Retailers offering self check-out lanes are more susceptible to “shrink”. Consequently many retailers are eliminating self check-out completely and adding more security guards to mitigate theft to reduce the impact to the store’s bottom line.

 

SOURCE:

Falk, A., Inside Scoop: What’s Happening with Self-Checkout?, Loss Prevention Magazine, 06,28 2024.

#protectionservices #securitystandards #publicsaftey #mobilesecurity #securitythreats

Why-construction-sites-need-proactive-security

Why Construction Sites Need Proactive Security

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Frank Costa, President Nexgen Protection Services – 

Construction sites are undoubtedly one of the most challenging environments to protect from a security perspective. Construction sites are a virtual free-for-all with multiple points of entry and exits with various contractors and subcontractors coming and going at different times throughout the day.

Without proactive security measures in place, construction sites are at risk from thieves attracted to goods. From materials, tools, equipment and even fuel, thieves can be enticed by open construction sites. These open sites are also at risk of vandalism.

SOURCE: 

Wilmas, J., Why construction sites need proactive security, Security Magazine, 09/30/2022.

 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Factors to Consider for Your Retail Security System

Factors to Consider for Your Retail Security System

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Frank Costa, President Nexgen Protection Services – 

Physical security solutions for retail offer benefits that go far beyond simply improving security. Today’s systems gather a wealth of data from video surveillance systems, access control, automatic license plate readers, identity management, and a variety of other sensors and systems.

Consider factors such as the size and layout of your property, potential vulnerabilities, and any specific security concerns you may have. Conducting a comprehensive evaluation will help you determine the type and extent of security measures required to safeguard your premises effectively.

 

SOURCE: 

WHITEPAPER: Top 4 Factors to Consider for Your Retail Security System, Loss Prevention Magazine, 06/19/2023.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats



Supply Chain Logistics Requires a Multi-Faceted Security Approach

Supply Chain Logistics Requires a Multi-Faceted Security Approach

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Frank Costa, President Nexgen Protection Services – 

Supply chain theft has become a global issue and is estimated to cost billions of dollars in losses annually. Retailers are facing numerous challenges in ensuring the safe transport of high value items from manufacturing facilities to their stores as the level of cargo theft increases rapidly.

Protecting valuable cargo in logistics requires a multi-faceted approach that encompasses risk assessment, secure packaging, advanced tracking systems, route planning, and well-trained personnel.

 

SOURCE: 

Wolfe, C., WHITEPAPER: Protecting Precious Cargo Throughout the Supply Chain, Loss Prevention Magazine, 04/22/2024.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats