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How Security Is Shaping the Cannabis Industry

How Security Is Shaping the Cannabis Industry

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Frank Costa, President, Nexgen Protection Services

A surveillance system can help protect your business from theft, particularly employee theft, which is a widespread issue in the cannabis industry. For large outdoor growing operations, having a monitoring system in place provides peace of mind by securing your property from all angles at all times.

Source:
Baxter, K. (2025, January 13). How security is shaping the cannabis industry. Security InfoWatch.

#protectionservices #securitystandards #publicsafety #mobilesecurity #securitythreats



Security Protection to Ensure the Safety and Well-Being of Students

Security Protection to Ensure the Safety and Well-Being of Students

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Frank Costa, President, Nexgen Protection Services

To ensure the safety and well-being of students, security protection should encompass both physical measures—such as secured perimeters, surveillance systems, and controlled access points—and proactive approaches, including anti-bullying policies, mental health support, positive student-teacher relationships, and comprehensive emergency response plans. All of this should be implemented while fostering a safe and inclusive school environment.

Source:
Intelligent Security for Safer Schools. Security InfoWatch (January 2, 2025).

#protectionservices #securitystandards #publicsafety #mobilesecurity #securitythreats



The Rise of Physical Security De-escalation Tactics

The Rise of Physical Security De-escalation Tactics

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Frank Costa, President, Nexgen Protection Services

In recent years, one of the most pressing issues at the center of national conversations has been the use of excessive and unnecessary police force. This topic will continue to be a focal point, and one major shift in the security industry will be the increased emphasis on de-escalation tactics and training for safety officers, with a focus on making this a first resort.

De-escalation training equips security personnel with the tools they need to resolve emergencies without the use of force. It empowers officers to slow down, assess situations more effectively, and communicate clearly with both the individual involved and their team. Just as importantly, it helps mitigate the risk of liability and reduce the potential for injuries to security personnel.

While having a physical security or human guarding team on-site is crucial and can prevent further escalation, hybrid security strategies that incorporate technology are becoming increasingly important. The remote work revolution is well underway, and many companies have adopted a hybrid office model, allowing employees to spend time both on- and off-site.

SOURCE: 

Weingot, D. Guard trends to watch in 2022. Security InforWatch, 02/14/2022.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Remote Video Monitoring: The Future of Security for Businesses

Remote Video Monitoring: The Future of Security for Businesses

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Frank Costa, President, Nexgen Protection Services

The future of security isn’t just on our doorstep — it’s breaking down the front door.
The security industry has experienced unprecedented advancements in technology and public policy, reshaping the way we approach safety and protection. And this rapid pace of change shows no signs of slowing.

Remote video monitoring (RVM) is poised to become a non-negotiable security tool for businesses — and soon, for homes.

2025 is not just about better security; it’s about smarter, proactive protection. RVM will be at the center of this shift.

This innovative approach addresses the limitations of on-site security guards and traditional surveillance systems. By integrating AI into RVM, businesses can mitigate human error, significantly reduce costs, and set new industry standards. Those who harness the power of AI for RVM will be well-positioned to thrive in this new era.

 

SOURCE: 

Selinger, D. 2025 will mark a turning point in physical security tech. Here’s why. Deep Sentinel, 12/20/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Retailers Must Leverage Technology That Goes Beyond Thwarting Theft to Predicting It

Retailers Must Leverage Technology That Goes Beyond Thwarting Theft to Predicting It

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Frank Costa, President, Nexgen Protection Services

Violence remains a major concern for the retail industry. Retailers and solution providers must collaborate to develop and implement technology that goes beyond simply thwarting theft. Efforts must focus on predicting and preventing theft. By doing so will proactively reduce the risk of violence and mitigate crime.

Retailers have reported an increase in both the average number of shoplifting incidents and the amount of dollars lost due to shoplifting over the past year (National Retail Federation, The Impact of Retail Theft & Violence 2024).

Protecting store associates and customers, while reducing today’s levels of violence and retail crime, requires a whole-community approach and collaboration across all stakeholders.

SOURCE: 

Wolfe, C. New Study Shows Shoplifting Is Up 93% Since Before the COVID-19 Pandemic, Loss Prevention Magazine, 12/19/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Recruit, Retain, and Lead Your Security Team with the Best

Recruit, Retain, and Lead Your Security Team with the Best

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Frank Costa, President, Nexgen Protection Services

When it comes to leadership, there’s one quality that most of us can recognize but few of us point to when deciphering what it truly means to be a leader.

What is it that makes us excel at what we do? There are many qualities we might identify: intelligence, experience, ambition, flexibility, and the mountain of intangibles that describe talent.

Follow These Rules When Building Your Security Team:

  • The past is something to learn from, not live in. Old habits, ideas, and routines don’t always work when taking on new roles and responsibilities. In a constantly changing world, looking back should only serve as a guide to moving forward.
  • Don’t be afraid of failure. We all strive to perform well, but it’s equally important to learn from our mistakes. If you’ve never failed, chances are you’re not reaching your full potential.
  • Don’t be afraid of success. Recognize your strengths and limitations, set realistic but challenging goals, and don’t hesitate to push yourself beyond your comfort zone.
  • Look for ways to apply new information to your everyday tasks. This helps spark innovative ideas and opens doors to new opportunities.
  • Your title doesn’t make you a leader—your people do. Be a servant leader. Trust your team and provide them with the opportunity to learn, grow, and succeed on their own merits.
  • See the big picture, but focus on individual steps. Moving toward the future is important, but we must also appreciate the journey. Every small step counts.
  • Working smart is just as important as working hard. We all understand the need to work hard to achieve our goals, but hard work alone isn’t enough. It takes patience, planning, and strategy to find the most efficient path forward.

 

SOURCE: 

Brittain, J. Changing the Pace of the Game, Loss Prevention Magazine, 12/19/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Building a Diverse, Resilient Team to Enhance Effectiveness

Building a Diverse, Resilient Team to Enhance Effectiveness

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Frank Costa, President, Nexgen Protection Services

 

Resilient teams possess four key traits that contribute to their success: collaboration, diverse skill sets, camaraderie, and positivity.

In today’s fast-paced and ever-changing business landscape, resilience is essential. It is the ability to respond to events or crises in a coordinated manner, minimizing damage and enabling a sustainable path forward. And it all starts with building resilient teams.

These teams are prepared to navigate disruptive events—or a series of events—with cohesion and precision. As a result, when they emerge on the other side, the need for damage control is minimal, and resuming operations and returning to business as usual is both straightforward and sustainable. That’s the goal.

Don’t avoid conflict—tackle it head-on. Even if it’s as subtle as a silent expression in a meeting, leave no stone unturned when it comes to gauging your team’s sentiments and perspectives. Build a culture of transparency and honesty, and make sure to listen to your people.

 

SOURCE: 

Horton, M. Building organizational resilience for sustainable success, Security Magazine, 10/03/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Aligning your metrics to key security processes within the organization is what’s really important. The challenge is to measure the right things.

Understand What Security Processes Are Essential For The Business To Succeed

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Frank Costa, President Nexgen Protection Services – 

Aligning your metrics to key security processes within the organization is what’s really important.  The challenge is to measure the right things.

Security managers need to speak to senior leaders in familiar business language, offering measurable results that correlate with investment. Without compelling metrics, security managers and their budgets rely largely on the intuition of company leadership.

Experts agree, saying what’s important isn’t just about the numbers used but how those measures highlight that business story while solving problems to further business goals.

 

SOURCE: 

Randolph, C. Metrics that matter: How security professionals can show value, Security Magazine, 11/05/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Organizations Must Be Ready to Assess Potential Security Risks to Protect Everyone

Organizations Must Be Ready to Assess Potential Security Risks to Protect Everyone

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Frank Costa, President Nexgen Protection Services – 

Security leaders across environments — spanning retail stores, corporate businesses, residential communities and cities — should prepare for threats that will require fast and informed action. We all have experienced major cultural moments, including the 2020 election, COVID-19 pandemic, and nationwide protests. 

It is critical for organizations to put in place security protocols to preserve employee and public safety while respecting the rights of citizens.  Creating a plan and protocols to address these incidents will help you ensure a coordinated response.

  • Establish communication protocols. Create clear communication protocols that explain how information will flow to key parties, such as store or business leadership, employees, customers, neighboring businesses and law enforcement.

  • Assess physical defense measures. How can you protect your building from damage or control the flow of traffic and people?

  • Promote de-escalation tactics. Reinforce your communication protocols during this training. Ensure that the safety of every employee and customer is the number one priority, reminding them to not get involved if physical violence occurs.

  • Implement safety technology. Cameras, alarms, motion detectors, and motion-triggered lights can all bring visibility to situations, add necessary deterrence if you make the decision to close a location, and gather evidence to help law enforcement pursue bad actors. Revisit your existing security investments to assess their capabilities, and consider whether you need new solutions to cover your gaps.   

 

SOURCE: 

Kelley, M. 3 potential security risks to stay ahead of post-election, Security Magazine, 11/20/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

soft skills

Soft Skills Pay Off for Retailers Creating Safer Workplaces

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Frank Costa, President Nexgen Protection Services – 

De-escalating volatile situations starts with communication skills, which can help in understanding and then talking down a challenging customer. The overall goal in this stage is to calm the person down and bring him or her to a more reasonable interaction.

For sales floor associates, framing a conversation around collaboration or finding a solution to appease the customer is another tactic that can de-escalate a volatile shopper into a satisfied one.

Communication skills have broad benefits, helping sales associates communicate and provide customer service to shoppers who may enter a store in an aggressive mood.

Non Confrontational engagement with customers through the sharing of knowledge and tools on mitigating volatile situations ensures everyone is able to enjoy the shopping experience. 

 

SOURCE: 

Mosqueda, S. Soft Skills Pay Off for Retailers Creating Safer Workplaces, Security Management, 2/12/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats