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Mitigating fraud, theft and scam risks within financial institutions

Frank Costa, President Nexgen Protection Services – 

Social engineering schemes have been such an easy way for fraudsters to get money. To guard against this fraud exposure, banks and financial institutions have to work just as hard as the fraudsters, and stay on top of any new threats that emerge. 

One of the best ways to defeat a social engineering scam requesting payment is to make a phone call to a number that is on file and ask if the person you received the request from really sent those instructions. 

Confirming with the appropriate person on file through a verbal phone call that a funds transfer request can proceed is a smart way to identify scam (fraud) attempts. With possibly hundreds of thousands or even millions of dollars at stake, it’s worth taking the extra time to confirm the validity of a funds transfer request.

SOURCE: 

Alger, J. Mitigating fraud, theft and scam risks within financial institutions, 12/2/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Diversity & Inclusion In the Workplace – Fostering Understanding and Fairness

Diversity & Inclusion In the Workplace – Fostering Understanding and Fairness

Frank Costa, President Nexgen Protection Services – 

Federal laws prohibit discrimination based on characteristics like race, sex, religion, and disability. Promoting diversity and inclusion in the workplace encourages innovation, improves morale, and helps attract top talent. Training on bias, cultural differences, and inclusivity helps employees understand and respect their coworkers’ diverse backgrounds.

 

To foster diversity and inclusion in the workplace:

  1. Foster supportive dialogues.
    Encourage your employees to be vulnerable and honest. Don’t pretend that it’s all business as usual in the face of major political events. Instead, set up open, empathetic spaces for people to process and come together.

  2. Reaffirm your commitment to your values.
    Many company leaders talk about diversity, equity, and inclusion, but this is a chance to live up to your commitments and make sure your actions match your words. Take a moment to let your employees know that no matter what’s happening outside company walls, within them, your leaders are committed to fostering safe, inclusive environments where all employees feel empowered to be their best selves and do their best work.

  3. Train everyone in inclusion.
    Make sure all of your team members—not just people leaders, but also more junior employees and individual contributors—understand what it means to foster an inclusive environment and are clear on the role they play in doing so. Provide training and resources that give employees the skills to practice inclusivity at work.

 

SOURCE: 

Ruiz, V. B3 Essential Employee Trainings For Your Company Curriculum, 10/7/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Security Firm Agents Identify Threats That AI Simply Cannot

Security Firm Agents Identify Threats That Artificial Intelligence (AI) Simply Cannot

Frank Costa, President Nexgen Protection Services – 

Artificial intelligence (AI) has become deeply integrated into both our personal and professional lives. From dynamic pricing to healthcare diagnostics, businesses across sectors leverage AI to improve efficiency and outcomes.

AI can efficiently sift through thousands of résumés, highlighting candidates with the right keywords for specific roles.  Human recruiters excel at evaluating soft skills, emotional intelligence, and adaptability—traits that are crucial to success in almost any role. These insights come through interviews, personal interactions, and even informal conversations that AI simply cannot replicate.

Combining AI’s strengths with human intuition, organizations can build diverse, talented teams that support long-term success.

SOURCE: 

Ruiz, V. Background Checks for Security Businesses, Security Info Watch Magazine, 11/7/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats