Fast-Frictionless Self-Checkout Shopping Increases Retail Shrink

Fast-Frictionless Self-Checkout Shopping Increases Retail Shrink

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Frank Costa, President Nexgen Protection Services – 

As predicted retail shrink is on the rise as frictionless commerce creates  challenges for retail and loss prevention. Consumers prefer and will pay more for simple, fast, and efficient shopping experiences.

Over 50 percent of consumers will switch to a merchant with less friction in the shopping experience. Retailers with self-checkout lanes and apps experience a loss rate of more than double the industry average.

 

SOURCE: 

D’Onofrio, Tony, “will-the-steal-slow-self-checkout-and-frictionless-commerce.” Loss Prevention Media, 03/28/2024.

https://losspreventionmedia.com/will-the-steal-slow-self-checkout-and-frictionless-commerce/

 

#protectionservices #securitystandards #frictionlesscommerce #lossprevention #secruitythreats

 

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