Nexgen investigators handle different assignments for different clients to include Background Checks, Criminal Checks, Witness Locates, and Evidence Retrieval or Judgment Recovery and more.

Breaking Through to Better Communication During De-Escalation

Deescalation & Conflict Resolution: Strategies for a Secure Workplace

/in , , /by

Frank Costa, President Nexgen Protection Services – 

Ensuring a secure and harmonious workplace involves effectively managing conflicts and potential violence. This is where the concepts of de-escalation and conflict intervention become essential tools for promoting safety and preventing workplace violence.

Focus is on the identification and management of aggressive behaviors and empowering employees to respond to those behaviors in a way that minimizes the risk of injury—whether psychological, social, or physical—to the person in crisis or the staff.

 

Utilize these three non-content elements to create comfort in a stressful situation – 

Tone of voice. 

If what you say doesn’t match how you say it, trust is lost. Adopting a soft, quiet tone of voice helps quiet people down to ensure they can hear you. 

Proximity. 

During de-escalation, responders tend to come closer to the individual in distress to try and influence them. Give the individual in crisis the space they need to feel safe. Sometimes even miming touching the person on the upper arm can signal support and safety.

Space to vent. 

Although safety must always come first, the best conversations take place with comfort for both parties, and if someone is not comfortable, it is important that we give them some room to get that discomfort out of the way.

SOURCE: 

Meyer, C. Breaking Through to Better Communication During De-Escalation, 11/1/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Diversity & Inclusion In the Workplace – Fostering Understanding and Fairness

Diversity & Inclusion In the Workplace – Fostering Understanding and Fairness

/in , /by

Frank Costa, President Nexgen Protection Services – 

Federal laws prohibit discrimination based on characteristics like race, sex, religion, and disability. Promoting diversity and inclusion in the workplace encourages innovation, improves morale, and helps attract top talent. Training on bias, cultural differences, and inclusivity helps employees understand and respect their coworkers’ diverse backgrounds.

 

To foster diversity and inclusion in the workplace:

  1. Foster supportive dialogues.
    Encourage your employees to be vulnerable and honest. Don’t pretend that it’s all business as usual in the face of major political events. Instead, set up open, empathetic spaces for people to process and come together.

  2. Reaffirm your commitment to your values.
    Many company leaders talk about diversity, equity, and inclusion, but this is a chance to live up to your commitments and make sure your actions match your words. Take a moment to let your employees know that no matter what’s happening outside company walls, within them, your leaders are committed to fostering safe, inclusive environments where all employees feel empowered to be their best selves and do their best work.

  3. Train everyone in inclusion.
    Make sure all of your team members—not just people leaders, but also more junior employees and individual contributors—understand what it means to foster an inclusive environment and are clear on the role they play in doing so. Provide training and resources that give employees the skills to practice inclusivity at work.

 

SOURCE: 

Ruiz, V. B3 Essential Employee Trainings For Your Company Curriculum, 10/7/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Background Checks Can Spot Red Flags On Applications

Background Checks Can Spot Red Flags On Applications

/in , , /by

Frank Costa, President Nexgen Protection Services – 

For security integrators and consultants, background checks play an obviously vital role, as many employees are placed in a position of high trust for customers.   

During the hiring process, a company may conduct a background check to ensure that a candidate does not have a criminal background that could create a danger in the workplace or is being truthful about their employment history. 

Background checks verify a wealth of information about prospective candidates:

 

Identity: 

Background checks can help verify a person’s identity. Checking against records like social security numbers and fingerprint databases ensures that a person is actually who they say they are and has no malicious intentions.

 

Credit: 

Depending on who conducts a background check, it may include a detailed or abbreviated credit history report. Credit history is a crucial determinant of whether a lender will approve a loan to someone, while employers can check a prospective employee’s credit history to gauge how responsible they might be.

 

Criminal history: 

Background check providers will compare a person against several criminal databases on a state, national, and international level to ensure any relevant criminal charges in an applicant’s past are brought to light. Knowing this information is especially important for employers, especially for jobs in the security industry.

 

Employment, academic, and licensure verification: 

Background checks can also verify essential qualifications such as employment history, academic credentials, and licenses. Since these qualifications are often legally required for jobs, verifying them with a background check ensures that new hires meet all legal requirements.

 

SOURCE: 

Coats, K. Background Checks for Security Businesses, Security Info Watch Magazine, 11/19/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

Acquire the necessary skills to survive an active shooter incident.

Acquire the necessary skills to survive an active shooter incident.

/in , , , , , , /by

Frank Costa, President Nexgen Protection Services – 

The A.L.I.V.E. Active Shooter Survival Training Program is a comprehensive training program designed to provide individuals with the necessary skills and knowledge to survive an active shooter incident. Its emphasis on situational awareness and decision-making makes it a practical and effective approach to active shooter situations. By empowering individuals to take proactive measures to protect themselves and others, the program can help prevent tragedies and save lives.

A.L.I.V.E. stands for Assess, Leave, Impede, Violence, and Expose. These are the steps that anyone can take to more effectively respond should you ever be confronted with an active shooter situation, terrorist attack, violent attacker in the workplace, and other potentially deadly events.

 

SOURCE: 

Lasky, S. Staying A.L.I.V.E. During Active Shooter Incidents with Michael Julian, Security Info Watch Magazine, 112/27/2024.
#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats

 

This new legislation, effective July 1, 2024, mandates all employers establish, implement, and maintain an effective Workplace Violence Prevention Plan (WVPP).

Developing an effective anti-violence policy is a cornerstone of any prevention program.

/in , , , /by

Frank Costa, President Nexgen Protection Services – 

In response to increasing concerns over workplace safety, California’s Governor Gavin Newsom signed Senate Bill 553 (SB 553) into law, a significant step towards ensuring a safer work environment for all employees. 

This new legislation, effective July 1, 2024, mandates all employers establish, implement, and maintain an effective Workplace Violence Prevention Plan (WVPP). SB 553 underscores the state’s commitment to enhancing workplace safety by requiring employers to proactively address and mitigate the risks associated with workplace violence.

Preventing a case of violence happening at the workplace is objective. Devising an effective anti-violence policy is a cornerstone of any prevention program. Don’t make the mistake of formulating violence prevention program without due deliberations in risk evaluation.

Nexgen Protection Services can help you in devising a prevention policy after thorough risk assessment.

 

SOURCE: 

Saquella, A., Creating a safer workplace: California Senate Bill 553 becomes law, Security Today. 07.25.2024. 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats