Four decades on the front lines of retail security offer more than experience—they reveal the skills that help mitigate threats before they escalate.

Frank Costa, President, Nexgen Protection Services

Mike Lamb’s career highlights the importance of combining situational awareness, investigative expertise, communication, technology, and sound decision-making to address evolving retail security challenges.

Effective security professionals must recognize suspicious behavior, assess risk quickly, communicate clearly, investigate incidents thoroughly and adapt as criminal tactics change.

Technology can enhance these capabilities, but people remain at the center of effective security protection.

The strongest retail security programs combine trained professionals, actionable intelligence and proactive strategies to deter theft, identify threats and protect employees, customers and assets.

In retail security, experience matters—but the ability to continually learn, adapt and anticipate threats is what makes experience valuable.

Source: Loss Prevention Media. (n.d.). Mike Lamb: Four decades on the front lines of retail security.

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