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Mindful-Interviewing-The-Cognitive-Technique.

Mindful Interviewing – The Cognitive Technique

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Frank Costa, President Nexgen Protection Services – 

The cognitive interview (CI) technique: the benefits of mindful interviewing has facilitated authentic recollections from eyewitnesses, guided by principles of “cognitive evidence.” 

Individuals often recount events with false memories. Often eye witnesses believe they saw something, when in fact they didn’t.

“Mindful interview standards’ ‘ reset the individual’s mindset, how the questions are framed, practice intentional listening, and being mindful of cognitive evidence. The authenticity and credibility of the information gathered which is impacted by the interviewer’s style, approach, and sensibilities when conducting an interview. 

 

SOURCE: 

Zamora, G., What Can We Learn from Subject Interviews?, Loss Prevention Magazine, 05/09/2024.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats



Recognizing-Warning-Signs-of-Workplace-Violence

Recognizing Warning Signs of Workplace Violence

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Frank Costa, President Nexgen Protection Services – 

There are numerous opportunities in workplaces for publicly humiliating events to occur: poor performance messaging, corrective conversations, negative relationships among coworkers, and disciplinary actions (such as termination of employment) can quickly evolve into situations where an employee feels humiliated, alienated, or even ostracized.

Many of these active shooters were fired or laid off from their employer in the days, weeks, months, and, in some cases, years before carrying out their attacks. The change in their employment status appeared to serve as flashpoints or propellant.

Security and human resources (HR) professionals know well that terminations, disciplinary problems, and conflicts between co-workers (including interpersonal conflicts and bullying) can quickly escalate and amplify pre-existing feelings of animosity and rage. These events can cause an employee to feel publicly humiliated and isolated, fueling a potential attacker’s grievance against a company.

Given that many people who experience conflict or termination at work never become violent, it’s critical to understand why others respond so drastically and severely.

 

SOURCE: 

Gibson, K., Brubaker, L., Simons, A., Publicly Humiliating Events: A Precursor to Workplace Violence?, Security Management, 05/01/2024.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats



Red-Flags-of-Potential-Violence

8 Warning Behaviors of Potential Violent Attackers

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Frank Costa, President Nexgen Protection Services – 

Mass attackers rarely hide all warning signs of potential violence or conflict ahead of a confrontation. Instead, many present red flags or proximal warning behaviors that together form patterns of risk. 

8-Warning-Behaviors-of-Violent-Attckers

8-Warning-Behaviors-of-Violent-Attckers

The Terrorist Radicalization Assessment Protocol (TRAP-18) identifies eight unique proximal warning behaviors.

  1. Pathway Warning Behavior
  2. Fixation Warning Behavior
  3. Identification Warning Behavior
  4. Novel Aggression Warning Behavior
  5. Energy Burst Warning Behavior
  6. Leakage Warning Behavior
  7. Last Resort Warning Behavior
  8. Directly Communicated Threat Warning Behavior

 

SOURCE: 

Meyer, C., What Are the 18 Behavioral Red Flags of Potential Violence?, Security Management, 11/13/2023.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #securitythreats



Security-for-Educational-Institutions-Necessitates-A-Multilayered-Multifactor-Approach

Security for Educational Institutions Necessitates A Multilayered – Multifactor Approach

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Frank Costa, President Nexgen Protection Services – 

Security in educational institutions goes beyond traditional measures, encompassing a multilayered, multifactor approach that combines technology, personnel training, and emergency preparedness.

According to the Partner Alliance for Safer Schools (PASS), an independent group dedicated to improving school safety, there are five layers of protection to consider: districtwide, property perimeter, parking lot perimeter, building perimeter, and classroom or interior perimeter.

Policies should be applied identically across all public buildings within the school district. Strong written policies can ensure that people know what to do in an emergency and can support security professionals in their efforts to drive compliance with essential safeguards and accountability. 

To be effective, policies centered on preparedness and prevention, as well as response and recovery, need to be woven into the fabric of the school community.

Layers-of-Protection

Layers-of-Protection

 

SOURCE: 

Grace, G., “Strengthening Schools: A Look at K-12 Security Layers and Emergency Preparedness”, Security Management, 03/01/2024.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #secruitythreats

 

Protecting-Consumers-and-Retailers-from-Theft-

Protecting Consumers and Retailers from Theft

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Frank Costa, President Nexgen Protection Services – 

Brick-and-mortar and e-commerce stores face many challenges. States like California have put in place protections that enforce consumer theft to shield businesses and customers from financial losses, making the shopping experience safe and reliable. 

 

SOURCE: 

Hutchinson, D., “Survey Reveals Heightened Retailer Concerns and Action Against Retail Theft”, Loss Prevention Media, 04/11/2024.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #secruitythreats

 

New-Normal-Armed-Security-Guards-In-Schools

New Normal: Armed Security Guards In Schools

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Frank Costa, President Nexgen Protection Services – 

The Kansas City School system already has armed security guards in the middle and high schools. The school is now looking for their community’s perspective on adding armed security guards to elementary schools.

It is important for students’ parents and staff to feel safe. The upside to the security detail is that they can often get to an incident much faster than law enforcement since they are on mobile patrols already. 

 

SOURCE: 

Abundis, M., “Kansas City Public Schools, families discuss adding armed security guards to elementary schools”, KSHB 41, 10/24/2023.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #secruitythreats

 

Security-A-Small-Price-to-Pay-to-Protect-our-Community

Security: A Small Price to Pay to Protect our Community

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Frank Costa, President Nexgen Protection Services – 

Cambridge City Council unanimously agreed to hire five full-time security guards with a mobile detail to improve community safety.

This is a small price to pay for taking care of our community, keeping it safe, and keeping it clean. 

Communities are seeing vandalism of storefronts, community parks, and in our neighborhoods. Securing a mobile security team helps deter lawlessness by simply being visible. Security details make a big impact in deterring vandalism and damage.  

There is a savings by hiring a security patrol, as the number of after hour incidents declines. This in turn results in fewer instances of having to send out law enforcement officers as well as the costs of cleaning up vandalism or damage. It also frees up law-officers to engage with our community and other aspects of keeping our streets safe. 

 

SOURCE: 

Strom, J., “Cambridge council votes to hire mobile security team”, Kitchener City News, 02/15/2024.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #secruitythreats

 

Detecting-threats-in-train-stations-without-compromising-citizens-privacy.

Detecting threats in train stations without compromising citizens’ privacy.

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Frank Costa, President Nexgen Protection Services – 

Surface transportation such as subway systems can be a unique security challenge due to the large crowds of travelers and the open, unstructured environment. Public safety officials (including mass transit operators, mass transit police, and state and federal law enforcement teams) need a capability to detect potential threat items on persons and in bags without negatively impacting the speed of travel. 

How do we detect terror threats in train stations without searching people or compromising their privacy? 

A video algorithm detects bags left behind and cutting-edge video forensic tools are some of the technologies used to secure train stations and protect the traveling public. 

 

SOURCE: 

Securing Surface Transportation: Video Forensics”, Department of Homeland Security, https://www.dhs.gov/medialibrary/assets/videos/22798. 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #secruitythreats

 

Security-challenges-to-the-transportation-industry

Security Challenges to the Transportation Industry

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Frank Costa, President Nexgen Protection Services – 

The transportation industry is unique because it plays a role in both the minutiae of everyday life and the overall economy’s well-being. Providing uninterrupted and efficient transportation services depends heavily on the safety and security of transportation entities. 

Due to the vast amount of people frequenting transit stations and the importance of the items on ships and ferries, the transportation sector faces multiple challenges that evolve as the industry advances. 

 

SOURCE: 

Anderson, L., “What Are The Security Challenges Of The Transportation Industry?”, Security Informed, 01/17/2022. 

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #secruitythreats

 

security-on-site-sends-a-powerful-message-that-inappropriate-behavior-will-not-be-tolerated

Security on-site sends a powerful message that inappropriate behavior will not be tolerated.

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Frank Costa, President Nexgen Protection Services – 

One of the most significant advantages of having security guard services is the visible deterrence they provide. Their presence alone discourages potential troublemakers and criminals from engaging in unlawful activities. 

Knowing that trained security personnel are on site sends a powerful message that inappropriate behavior will not be tolerated.

Government security agencies are often stretched thin, focusing on broader security concerns. Private security guards, on the other hand, can concentrate solely on the safety and security of the transportation facility and its passengers. This specialization enhances their effectiveness as deterrents.

 

SOURCE: 

“Security Guards Keeping Public Transportation Safe”, Off Duty Officers Inc., https://offdutyofficers.com/security-guards-keeping-public-transportation-safe/.

#protectionservices #securitystandards #publicsaftey  #mobilesecurity #secruitythreats