In this new uncertain world, businesses need to protect their employees from the threat of civil unrest and create safeguards to combat infections from the COVID-19 virus.

Fear & Uncertainty: Employee Protection In A Post Pandemic World

The New Normal: Fear & Uncertainty

In this new uncertain world, businesses need to protect their employees from the threat of civil unrest and create safeguards to combat infections from the COVID-19 virus.

George Floyd Fallout

All around us we are now experiencing situations of civil unrest. In these uncertain times, businesses face new dangers from the riots and looting that have unfortunately accompanied some of the peaceful protests. We are now facing a crisis where law enforcement is either being defunded or disbanded.

“Now is also the time to review contingency plans. You have to have a plan in place and coordinate with law enforcement for emergencies. Police are overwhelmed, they can’t be everywhere. They can’t handle everything. Now more than ever, organizations need protection.” – Frank Costa, President of NEXGEN Protection Services.

The public is fearful about the uncertainty about how safe it is to go back to work. Employers need to begin planning now.  There are several issues that employers need to consider for protecting their employees during these situations.


The potential for threats to your staff and business are real. Organizations need to continuously monitor the news, social media, and reports from law enforcement on the potential for civil disobedience.


Employers are mandated to protect employees and customers in the workplace from any potential dangers. The Center for Disease Control (CDC) recommends that employers screen employees for temperature as a preliminary precaution to identify symptoms of the coronavirus. 

COVID-19 Testing

An individual with an elevated temperature should undergo standard novel coronavirus test. Workers with possible COVID-19 should work with their local and state health departments to coordinate testing through public health laboratories.

Workplace Requirements

Continued social distancing, expanded use of personal protective equipment, and other procedures must be strictly adhered to.


It is mission critical to establish a line of communication with your entire workforce. In times of crisis, communication needs to be consistent, clear and transparent. Fear and uncertainty: Lack of information can make staff feel the company is hiding something or isn’t being transparent.

We are all a little anxious about what safeguards will be in place as we phase back to work. No one wants to become infected and bring the virus home to our loved ones. It is equally important to provide information about the emotional health and financial resources that are available for the community.


Play it safe. Should a potentially dangerous situation arise, it is essential to make closing decisions as soon as possible. Employees need to know if they should come into work or if they need to leave immediately.

Protocols must be in place to instruct employees what to do during an emergency. Training should be ongoing and a part of the company culture to ensure the safety and well-being of the workforce.

  • Policies and procedures should include safeguards to offset any civil unrest within or outside the office.
  • Develop a virus prevention protocol that details what the communicable diseases policies are to prevent the spread of disease.
  • Disclosures must be clear that no job applicant or employee will be discriminated based on contracting a communicable disease. And that the employer will comply with statutes and regulations relating to the employee’s privacy.
  • Companies should consult with their labor and employment counsel about any legal issues that relate to the coronavirus and its impact on the workplace.

There is delicate balance of staying safe and making ends meet. Know your rights.

Working together, we know we can be better prepared for the successful reopening of our economy and an eventual return to normal ways of working and living.





About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at