The Need for Security to Offset Losses from Employee Theft, more desperate people are resorting to theft in the United States.

The Need for Security to Mitigate Losses from Employee Theft 

The Need for Security

“Due to the nature of retail, companies face many exposures to losses.
Generally retail companies suffer loss in (3) three ways:

  1. External (shoplifting/fraudulent returns),
  2. Paper loss (accounting errors),
  3. And internal (employee misappropriation).

In general, the most exposure to loss is due to dishonest employees. They know the internal process and can find ways to circumvent the internal audit program. Having a well trained investigator who can identify unusual activity, and who is an expert in interviewing shoplifters, can mitigate much of the losses from employe misappropriation.”

— Frank Costa, President of Nexgen Protection Security Services

 

Sources: CBS News, Jan 22, 2021

Georgia teen charged with stealing nearly $1 million from supermarket where he worked.
https://www.cbsnews.com/news/tre-brown-kroger-theft-gwinnett-georgia/

 

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at https://nexgenprotectionservices.com.

Assault on Security

Assault on Security

Assault on Security

“A place like a library is generally deemed ‘safe place’. Providing an unarmed security guard to a public venue, is like placing a band aid on wound that requires stitches. The guard should be properly trained to deescalate first but be ready to use necessary force & tools (firearm) to disable the threat.  Unfortunately in this case, the guard didn’t have the proper tools and she tragically lost her life doing her job.” — Frank Costa, President Nexgen Protection Services.

 

Source: The Journal News, Feb 21,2020
After a security guard is killed, libraries take a look at the balance between safety and access.

https://www.lohud.com/story/news/local/rockland/2020/02/21/library-security-guard-sandra-wilson-stabbing-highlights-safety-community-access/4812141002/

 

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at https://nexgenprotectionservices.com.

Uncertain Times: The Need for Security Guards for Protection

Uncertain Times: The Need for Security Guards for Protection

Uncertain Times: The Need for Security Protection

“The need to have armed security guards at public events has never been greater than today. A 70 year old volunteer security guard saved the life of a church goer. The security guard was able to disable the threat immediately and thankfully the church goer got home safely.” — Frank Costa, President of Nexgen Protection Security Services.

 

Source: Inside Edition, 
70-Year-Old Volunteer Security Guard Saves Hundreds by Pulling Out His Own Gun During Texas Church Shooting

https://www.insideedition.com/70-year-old-volunteer-security-guard-saves-hundreds-by-pulling-out-his-own-gun-during-texas-church

 

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at https://nexgenprotectionservices.com.

Increased Demand for Security Guard Protection Amid COVID Pandemic

Increased Demand for Security Guard Protection Amid COVID Pandemic

Security companies are scrambling to hire guards and IT workers as businesses worry about break-ins to closed properties and cybersecurity issues associated with working remotely.

Frank Costa, President of NEXGEN Protection Security —

“Due to the civil unrest and in conjunction with corona virus, society has been very tense. The level of criminal activity has created a demand for security guards. Hiring a professional security agency to handle your business security needs is critical.

Security Guard Protection firms such as Allied Universal hire security guards who typically have relative limited customer service experience. The security guard field experiences a large turnover in staff with clients generally unhappy with new guard services provided.

Customer focus is everything. At Nexgen Protection, we treat each one of clients with the white glove treatment. Our corporate vision is not to be the largest but to provide the highest quality security guard services in the area. ”

 

Source: Security Today
Demand for Security Guards, Cybersecurity Workers Remains High Amid Coronavirus Pandemic.

To view the article online go to, https://securitytoday.com/articles/2020/04/17/demand-for-security-guards-cybersecurity-workers-remains-high-amid-coronavirus-pandemic.aspx

 

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at http://nexgenprotectionservices.com.

Employment Screening Trends

Employment Screening Trends in 2021

UTILIZE BACKGROUND CHECKS TO MITIGATE RISK

Frank Costa, President of NEXGEN Protection Security —

“Organizations have to manage risk. Without risk, there’s no reward. Without employees, you don’t have much of a business. In order to mitigate this risk, employee backgrounds checks are vital.

In the last 10 years or so, there has been changes to the law, on how background checks should be used, and what information is reportable or not.  I highly recommend employers to hire an attorney that specializes in labor law, to develop standards of use for employee background checks.

Due to the current COVID situation, court records are currently not readily available. The new trend is to routinely conduct follow-up background checks on employees to make sure there was no changes in the record. The world has become increasingly volatile and uncertain.”

 

Source: Society for Human Resource Management (SHRM)

Roy Maurer, covers talent acquisition, immigration, HR technology and labor markets for SHRM Online. Before joining SHRM in 2008, he was an editor and reporter covering state and city government in Indiana, arts and culture in Los Angeles and theater in Washington, D.C. 

To read the full article go to, https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/background-checks-employment-screening-trends-2021.aspx

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at http://nexgenprotectionservices.com.

 

How Do I Handle an Inappropriate Social Media Post?

How Do I Handle an Inappropriate Social Media Post?

THINK BEFORE YOU TWEET

Frank Costa, President of NEXGEN Protection Security —

“Companies should have a social media policy in their employee handbook. When an employee makes public grievances, it can cause harm to an organization’s reputation and even affect their bottom line. Employ the services of an experienced security firm to have the matter investigated.

Time is a factor, be sure to quickly handle the crisis. Properly preserve digital evidence, and immediately conduct a fact-finding interview with those concerned.  Once these steps are completed, a detailed report should be generated and forwarded to the executive team who will make proper disposition of the case. Parties involved with either be counseled or terminated.”

 

Source: Society for Human Resource Management (SHRM)

SHRM President and Chief Executive Officer Johnny C. Taylor, Jr., SHRM-SCP, is answering HR questions as part of a series for USA Today.  

To read the full article go to, https://www.shrm.org/resourcesandtools/hr-topics/organizational-and-employee-development/pages/ask-hr-how-do-i-handle-an-inappropriate-social-media-post.aspx

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at http://nexgenprotectionservices.com.

Uncertain Times: Security Protection Challenges In The Workplace

Uncertain Times: Security Protection Challenges In The Workplace

Workplace Safety

We’re living in a world of uncertainty. Forced into lockdown, the economic fallout has been devastating. To maintain our livelihoods, we now must choice between returning to unsafe work conditions or the need to pay the rent. How do you walk away from something that’s putting food on the table for the family?

Security Threats

Racial tensions have been escalating across the United States for decades. From Black Lives to Blue Lives, we are now up against a new normal. Viral posts and retweets can ignite social unrest overnight. Emotions are stressed right now, the potential for social conflict is high.

Increased hostility as a result of civil unrest makes it difficult to maintain public safely. The chaos overflows into the streets, resulting in protests and rioting. The aftermath of damaged property and stolen inventory takes its toll on a business.

States are beginning to loosen their social distancing restrictions. Coronavirus cases and deaths continue to be reported. Consequently, day to day operations are upended resulting in cutbacks on hours as well as increases in absenteeism.

What worker safety protections does your employer have in place?

No assurances have been made from our policymakers nor employers that our streets and jobs are safe from the new threats of civil unrest and a deadly virus.

“You don’t know what’s going to happen next. There’s still protesting, and stuff’s still getting lit on fire. Measures must be put in place to ensure employees are being protected from any and all threats.” — Frank Costa, President of NEXGEN Protection Services.

Planning for the new normal must begin now.

Companies are caught in the eye of the storm. Policies and procedures need to be implemented to protect their business and employees from a pandemic that has enflamed civil unrest.

A crisis management plan helps organizations maintain calm during the storm. The continuity plan must detail security protocols for a variety of crises. Communications must be coordinated with the internal staff as well as the first responders and community leaders to ensure all are well advised.

No one ever thought there would be a price associated with working in a safe and secure workplace. Thoughtful, smart solutions are necessary to get America safely back to work.

Let’s get it started.

 

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at http://nexgenprotectionservices.com.

In this new uncertain world, businesses need to protect their employees from the threat of civil unrest and create safeguards to combat infections from the COVID-19 virus.

Fear & Uncertainty: Employee Protection In A Post Pandemic World

The New Normal: Fear & Uncertainty

In this new uncertain world, businesses need to protect their employees from the threat of civil unrest and create safeguards to combat infections from the COVID-19 virus.

George Floyd Fallout

All around us we are now experiencing situations of civil unrest. In these uncertain times, businesses face new dangers from the riots and looting that have unfortunately accompanied some of the peaceful protests. We are now facing a crisis where law enforcement is either being defunded or disbanded.

“Now is also the time to review contingency plans. You have to have a plan in place and coordinate with law enforcement for emergencies. Police are overwhelmed, they can’t be everywhere. They can’t handle everything. Now more than ever, organizations need protection.” – Frank Costa, President of NEXGEN Protection Services.

The public is fearful about the uncertainty about how safe it is to go back to work. Employers need to begin planning now.  There are several issues that employers need to consider for protecting their employees during these situations.

Monitoring

The potential for threats to your staff and business are real. Organizations need to continuously monitor the news, social media, and reports from law enforcement on the potential for civil disobedience.

Screening

Employers are mandated to protect employees and customers in the workplace from any potential dangers. The Center for Disease Control (CDC) recommends that employers screen employees for temperature as a preliminary precaution to identify symptoms of the coronavirus. 

COVID-19 Testing

An individual with an elevated temperature should undergo standard novel coronavirus test. Workers with possible COVID-19 should work with their local and state health departments to coordinate testing through public health laboratories.

Workplace Requirements

Continued social distancing, expanded use of personal protective equipment, and other procedures must be strictly adhered to.

Communication

It is mission critical to establish a line of communication with your entire workforce. In times of crisis, communication needs to be consistent, clear and transparent. Fear and uncertainty: Lack of information can make staff feel the company is hiding something or isn’t being transparent.

We are all a little anxious about what safeguards will be in place as we phase back to work. No one wants to become infected and bring the virus home to our loved ones. It is equally important to provide information about the emotional health and financial resources that are available for the community.

Operations

Play it safe. Should a potentially dangerous situation arise, it is essential to make closing decisions as soon as possible. Employees need to know if they should come into work or if they need to leave immediately.

Protocols must be in place to instruct employees what to do during an emergency. Training should be ongoing and a part of the company culture to ensure the safety and well-being of the workforce.

  • Policies and procedures should include safeguards to offset any civil unrest within or outside the office.
  • Develop a virus prevention protocol that details what the communicable diseases policies are to prevent the spread of disease.
  • Disclosures must be clear that no job applicant or employee will be discriminated based on contracting a communicable disease. And that the employer will comply with statutes and regulations relating to the employee’s privacy.
  • Companies should consult with their labor and employment counsel about any legal issues that relate to the coronavirus and its impact on the workplace.

There is delicate balance of staying safe and making ends meet. Know your rights.

Working together, we know we can be better prepared for the successful reopening of our economy and an eventual return to normal ways of working and living.

 

 

 

 

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at http://nexgenpi.com.

 

Getting Back To Work: Protecting Your Employees From COVID-19

Getting Back To Work: Protecting Your Employees From COVID-19

Many Americans are getting ready to go back to work, but they want to know that they are going to be safe. Employers need to take every precaution to protect their employees from contracting the coronavirus.

Employers must put in place preventative measures for interactions between staff and the public. The CDC’s recommendations for cleaning and disinfecting the workplace should be implemented prior to opening back up for business.

Personal protective equipment for staff must be provided as well as methods and best practices for maintain social distancing in the workplace. Additionally, sick leave policies and practices should be supportive and flexible to ensure a healthy environment in and outside the workplace.

To prevent and mitigate the risk of transmitting the coronavirus, routine staff screening is necessary. All efforts taken to safeguard the workplace must ensure that the privacy of individuals personal health information is protected.

Although not fool-proof, many businesses are adopting a non-invasive thermal scan. Employees with a temperature reading above 100.4 Fahrenheit are sent home. An individual with an elevated temperature should undergo standard novel coronavirus screening.

Workers with possible COVID-19 should work with their local and state health departments to coordinate testing. The Federal Drug Administration (FDA) approved testing is free to all eligible New Yorkers.

Symptoms of the coronavirus typically experience a fever, cough, and shortness of breath. Some people infected with the virus have reported experiencing other non-respiratory symptoms. Not all novel coronavirus patients exhibit symptoms, in fact asymptomatic carriers are still able to spread the virus (Centers for Disease Control and Prevention).

“Everyone needs to get back to work, that said, no one wants to put themselves at risk. As we re-open our doors, organizations need to protect their employees. A thermal scan is critical to mitigating the dangers of COVID-19.” – Frank Costa, President NEXGEN Protection Services.

To reduce the impact of COVID-19 outbreak conditions it is important for all employers to implement policies and procedures that:

  • Prompt identification and isolation of potentially infectious individuals to protect workers, customers, visitors, and others at a worksite.
  • Educate and encourage employees to self-monitor for signs and symptoms of COVID-19.
  • Implement policies and procedures for employees to report when they are sick or experiencing symptoms of COVID-19.

KNOW YOUR RIGHTS

Paid Sick Leave
Governor Cuomo signed emergency legislation guaranteeing job protection and pay for New Yorkers who have been quarantined as a result of novel coronavirus, or COVID-19.

CARES Act (Coronavirus Aid, Relief, and Economic Security)
The CARES Act provides support for Americans who are unable to work due to the Coronavirus pandemic, but do not qualify for traditional Unemployment Insurance. For more information go to: https://dol.ny.gov/coronavirus-aid-relief-and-economic-security-cares-act.

Rent, Mortgage & Student Loans
State and federal agencies offer relief from payments for rent, mortgages and student loans. For more information visit https://forward.ny.gov/know-your-rights.

It’s critical that we all continue to adhere to State and local guidance as well as recommendations from the CDC as we all get back to work.

We are all in this together.

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at http://nexgenpi.com.

NEXGEN Protection Screening Services

NEXGEN Protection Services announces a new non-invasive screening service for employers.

NEXGEN Announces New Thermographic Screening Service Protecting Employees From Coronavirus Infections

NEXGEN Protection Services announces a new non-invasive screening service for employers. Business needs to open back up safely, while not perfect, thermal screening is capable of reading people’s temperatures from as far as 15 feet.

It’s an option that provides businesses with some level of oversight and control. Symptoms typically include fever, cough, and shortness of breath. Some people infected with the virus have reported experiencing other non-respiratory symptoms. Not all novel coronavirus patients exhibit symptoms, in fact asymptomatic carriers are still able to spread the virus (Centers for Disease Control and Prevention).

Online retail giant Amazon uses thermal cameras to do temperature checks at many of its operations facilities as a result of the COVID-19 pandemic. Employees with a temperature reading above 100.4 Fahrenheit are sent home. After three days workers are permitted back as long as their temperature is normal. Amazon adopted this policy drawing upon guidance from the US Centers for Disease Control.

“Thermal screening is not foolproof, because there are people who carry the disease without a temperature.  As we re-open our doors, organizations need to be prepared to mitigate the dangers of COVID-19 to protect the well-being of their employees.” – Frank Costa, President NEXGEN Protection Services.

Secondary screening procedures are recommended by the FDA. An individual with an elevated temperature should undergo standard novel coronavirus screening. Workers with possible COVID-19 should work with their local and state health departments to coordinate testing through public health laboratories.

Worker Protections
The public needs to have a sense of security and safety while going back to work. To reduce the impact of COVID-19 outbreak conditions it is important for all employers to plan now:

  • Prompt identification and isolation of potentially infectious individuals is a critical step in protecting workers, customers, visitors, and others at a worksite.
  • Employers should inform and encourage employees to self-monitor for signs and symptoms of COVID-19 if they suspect possible exposure.
  • Employers should develop policies and procedures for employees to report when they are sick or experiencing symptoms of COVID-19.
  • Provide adequate, usable, and appropriate training, education, and informational material about business-essential job functions and worker health and safety, including proper hygiene practices and the use of any workplace controls (including PPE).

The Health Insurance Portability and Accountability Act (HIPAA) permits broad data sharing by covered entities for key health care purposes without requiring affirmative patient consent as long as the disclosure of Personal Health Information (PHI) is the minimum necessary to protect the public’s health.

It’s critical that we all continue to adhere to State and local guidance as well as recommendations from the CDC. We are all in this together.

About NEXGEN Protection Services
NEXGEN Protection offers a wide range of security solutions to mitigate the high-risk threats unique to your business.

Frank Costa is NEXGEN’s Chief Protection Officer. Frank brings over 20 years from the world of risk management, security protection and investigations experience to protect your business’s bottom line. Costa is also on staff as senior security and counter-terrorism supervisor for a large transportation network. He provides critical security expertise to protect the public.

Every day the NEXGEN Security Team is on the front line, utilizing cutting edge technology to monitor, research and provide security protection to offset threats to your organization and employees.

Business owners, landlords, property managers, and legal teams throughout the New York State region contract NEXGEN Protection.

To learn more about NEXGEN Protection visit our website at http://nexgenpi.com.

 

NEXGEN Protection Services
PO Box 572, Florida NY 10921
845-248-1191

 

Media Contact
Andrew Ciccone
Hudson Valley Public Relations
hello@hudsonvalleypublicrelations.com
845-202-7087